Beware the car wash
#1
Member
Thread Starter
Beware the car wash
I know I've read threads where people give their opinions on the pros and cons of using a car wash (or as my 5 - year old calls it, the wash car), but I've never had any problems in my 40+ years of driving. Until 2 weeks ago. I didn't notice it until a week later. At first I thought someone had just yanked it off. Then, I remembered going through the car wash. Went back and they had the part. I was happy to see this and that they didn't just throw it out and play ignorant. I filled out a customer service report and was contacted by a rep from higher up the command chain. At first he tried to get me to agree it was loose before I entered by showing me some photos. "Looks like a shadow to me." I said. After a little back and forth like this the rep says they'll cover it.
My dealer's body shop quoted $300. The flair doesn't come painted so they need to match it. Car wash asked me to go through their body shop which also does a lot of work for several dealerships close by. I agreed to have them look at it and give an estimate. Haven't visited them yet, but looked up their name. Saw some mixed reviews, but every body shop seems to have the same. Some of the complaints are focused on rental car issues, which might better directed at the insurance company, but . . . we'll see how it goes.
#3
Black Trucks Matter
I’m assuming it was not a touchless car wash? I’m too afraid I’ll get scratches and stuff from anything but a “touchless” car wash. Glad they finally owned up to it but if they had thrown the part away they would have told you “see ya!”
The following 2 users liked this post by BoostGhost:
Duaharimau (03-17-2019),
rmc63 (03-28-2019)
#5
#7
Black Trucks Matter
haha i feel ya. The only one I’ve found that my truck will fit in is on my way home from work which is about 30 minutes from my house. Other than that I have to hand wash it. Every one of the ones near me have the rails on the ground that are not wide enough for the truck to drive into.
The following users liked this post:
Duaharimau (03-17-2019)
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Duaharimau (03-17-2019)
#9
Senior Member
that's pretty crazy. i do use a full touch car wash in the winter, and haven't had that issue, but I find they do a crappy job. big areas on the doors and tailgate sometimes don't even look touched. Sucks, but it's the salt life here in the midwest so you just have to get it off there sometimes.
The following users liked this post:
Duaharimau (03-17-2019)