Anybody see this yet? 2015 owner calling out dealership
The following users liked this post:
digitaltrucker (09-07-2015)
The following 5 users liked this post by centraltexasford:
AZPlatinumEB (09-07-2015),
FX4_DKD (09-08-2015),
Gadgitz (09-07-2015),
icydog (09-07-2015),
Ricktwuhk (09-08-2015)
#3
Senior Member
Reminds me of the time when a local fellow got shafted on the transmission of his Mercedes. The problem for the dealer was the fellow owned the property across the highway. It sat there over a year with a big sign on it.
#4
That dealer is in PA. The lemon law in PA is a joke. Very vague.
The Pennsylvania Automobile Lemon Law applies to any new vehicle purchased or leased and registered in Pennsylvania or purchased or leased elsewhere and registered for the first time in the Commonwealth for personal, family or household use including a vehicle used by a manufacturer or dealer as a demonstrator or dealer vehicle prior to its sale and designed to transport up to 15 persons. Motorcycles, motor homes, and off- road vehicles are not included.
Sounds good so far
Under the law, the manufacturer must, at no cost to the purchaser, repair or correct any defect which substantially impairs the use, value or safety of the vehicle and occurs within one year after delivery, or 12,000 miles of use, or the term of the manufacturer’s express warranty, whichever comes first.
Who defines what defect is substantial??
If the defect cannot be repaired in a reasonable time, you may be eligible for a replacement vehicle or the refund of the purchase price, less a limited allowance for use.
Who defines what a reasonable time is???
First, contact the manufacturer’s zone representative at the telephone number listed in your vehicle’s owner manual. If the zone representative is not successful in having the defect corrected, you may request an arbitration of your case through the manufacturer’s dispute settlement program, if one exists.
LOL
The arbitration decision is binding on the manufacturer, but not on the customer, who may proceed further by bringing a private lawsuit.
Nothing better than a long drawn out legal dispute
If the manufacturer has not established an appropriate dispute resolution procedure, you may initiate a legal action at the outset.
The Pennsylvania Automobile Lemon Law applies to any new vehicle purchased or leased and registered in Pennsylvania or purchased or leased elsewhere and registered for the first time in the Commonwealth for personal, family or household use including a vehicle used by a manufacturer or dealer as a demonstrator or dealer vehicle prior to its sale and designed to transport up to 15 persons. Motorcycles, motor homes, and off- road vehicles are not included.
Sounds good so far
Under the law, the manufacturer must, at no cost to the purchaser, repair or correct any defect which substantially impairs the use, value or safety of the vehicle and occurs within one year after delivery, or 12,000 miles of use, or the term of the manufacturer’s express warranty, whichever comes first.
Who defines what defect is substantial??
If the defect cannot be repaired in a reasonable time, you may be eligible for a replacement vehicle or the refund of the purchase price, less a limited allowance for use.
Who defines what a reasonable time is???
First, contact the manufacturer’s zone representative at the telephone number listed in your vehicle’s owner manual. If the zone representative is not successful in having the defect corrected, you may request an arbitration of your case through the manufacturer’s dispute settlement program, if one exists.
LOL
The arbitration decision is binding on the manufacturer, but not on the customer, who may proceed further by bringing a private lawsuit.
Nothing better than a long drawn out legal dispute
If the manufacturer has not established an appropriate dispute resolution procedure, you may initiate a legal action at the outset.
Last edited by twotimer; 09-07-2015 at 09:31 AM.
#6
Senior Member
First time seeing photo, hope it helps owner.
Two things come to mind, consumer protection laws in PA, are not helpful to consumers! Kinda like they had to have a law on the books, and just threw one together. Second, having a good dealer to service your truck and support you as an owner is also, PRICELESS!
Two things come to mind, consumer protection laws in PA, are not helpful to consumers! Kinda like they had to have a law on the books, and just threw one together. Second, having a good dealer to service your truck and support you as an owner is also, PRICELESS!
#7
His first problem was paying $50k for an XLT.
The following 7 users liked this post by Rambo 2:
BoozeDaily (09-07-2015),
COBRAJOE (09-07-2015),
flasch192 (09-07-2015),
FX4_DKD (09-08-2015),
jRedondox (09-08-2015),
and 2 others liked this post.
Trending Topics
#8
F250>F150
iTrader: (2)
I hate to be negative here, but I can comment because I learned this lesson twice in one year. You don't buy a $50000 truck. or $40000 for that matter. The expectations are too high compared to reality. Granted, this is my personal opinion as there are plenty of satisfied Lariat, KR, and Platinum owners.
Eventually, maybe, Ford will up it's game and make these trucks actually worth that much money but they truly are not. I blame available financing. If people couldn't "afford" these trucks they wouldn't have that price-point.
Maybe instead of making that banner, complete with metal grommets, he could have used his time and money more wisely and researched how to escalate a service complaint. Put bluntly he's being a dick about the whole thing. I doubt he'll garner much sympathy from the blue-collar folks of PA. I grew up there. The main responses would be 1. Why did you pay that much for a truck? 2. Why can't you fix it yourself 3. Why did we elect that ******* Bob Casey?
Eventually, maybe, Ford will up it's game and make these trucks actually worth that much money but they truly are not. I blame available financing. If people couldn't "afford" these trucks they wouldn't have that price-point.
Maybe instead of making that banner, complete with metal grommets, he could have used his time and money more wisely and researched how to escalate a service complaint. Put bluntly he's being a dick about the whole thing. I doubt he'll garner much sympathy from the blue-collar folks of PA. I grew up there. The main responses would be 1. Why did you pay that much for a truck? 2. Why can't you fix it yourself 3. Why did we elect that ******* Bob Casey?
The following users liked this post:
Ricktwuhk (09-08-2015)
#9
Senior Member
Not sure why you've gone thru so many trucks and ended w the lowest trim level and then trying to upgrade it back up to plat. Trim stuff
But I'm very satisfied w my $50k truck, it has all the same accutrements as a $50k sedan if not more.
There are things on the truck I wish it had, but there's no perfect veh. Esp. If you're a tinkerer.
But I'm very satisfied w my $50k truck, it has all the same accutrements as a $50k sedan if not more.
There are things on the truck I wish it had, but there's no perfect veh. Esp. If you're a tinkerer.
#10
Senior Member