Active Park Assist option... Where's the button?
02-15-2015, 08:44 PM
#61
Leaky moonroof - Reasonable
Subpar stereo - Reasonable
Sticking Door handle or Tailgate - Reasonable
Failed Mechanical component - Reasonable
even a paint clump or two - Reasonable
Missing feature button - NOT freaking reasonable
Rippled roof seams - NOT freaking reasonable
Ill-fitting rear armrest - NOT freaking reasonable
Raodpilot do you get the point now!!!!??
Last edited by Maybe2ndFord; 02-15-2015 at 09:30 PM.
02-15-2015, 08:46 PM
#62
Sorry man - we obviously differ on philosophies. Anyway, hopefully Ford addresses them efficiently and all will be well
02-15-2015, 08:53 PM
#63
Senior Member
"Quality control goes out the window"? Not even worthy of a response, honestly. It means that, with an all new truck, all new processes, all new people doing all new jobs, it takes time to work out the bugs - especially minor ones. The quality control on these vehicles is head and shoulders above these very same trucks just 10 years ago. But if you truly expect 100% perfection out of a completely re-tooled manufacturing and assembly plant after just a couple of months of producing an all new vehicle, you're going to be disappointed.
02-15-2015, 09:08 PM
#64
I think I'm late to the discussion but Id like to weigh in with my manufacturing experience. Whenever humans are presents mistakes will be made. However, there is a difference in saying that mistakes will be made and mistakes are acceptable. Mistakes will be made on the production line, however these mistakes should be caught before it leaves the factory. If it is not caught there was a failure in their manufacturing process and their quality process/procedures. The end user should expect a perfect product each and every time, because all the defective units should have been caught by the quality procedures in place at the plant.
Now with that said, ford was pushing hard to get these trucks out by the end of the year. Every manufacturing company I have ever worked for always preaches Quality First while secretly asking the accounting department how much is it going to cost them. I have been in many many meetings discussing the severity of a defect in a product and if it will actually affect the intended use of a product. I have also been in the discussion of whats more cost effective, fix it now or pay someone else to fix it later. Its usually cheaper to fix it later.
I'm sure the quality people at ford would have loved to run another 100,000 units to make sure all their processes and procedures were in check. But I can also see them running up against a deadline and someone asking how much will it cost us to reduce or defect rate another 2% or 3%.
In the end all we can do is report our issues and assume ford is using the data collected from us to make their product better. I'm willing to bet they are.
Now with that said, ford was pushing hard to get these trucks out by the end of the year. Every manufacturing company I have ever worked for always preaches Quality First while secretly asking the accounting department how much is it going to cost them. I have been in many many meetings discussing the severity of a defect in a product and if it will actually affect the intended use of a product. I have also been in the discussion of whats more cost effective, fix it now or pay someone else to fix it later. Its usually cheaper to fix it later.
I'm sure the quality people at ford would have loved to run another 100,000 units to make sure all their processes and procedures were in check. But I can also see them running up against a deadline and someone asking how much will it cost us to reduce or defect rate another 2% or 3%.
In the end all we can do is report our issues and assume ford is using the data collected from us to make their product better. I'm willing to bet they are.
02-15-2015, 09:09 PM
#65
F250>F150
iTrader: (2)
I believe in karma so I typically don't wish bad stuff on anybody, but road pilot, I will celebrate the day you finally get your Plat and it has every issue mentioned in this forum wrong with it.
I know I know, blah blah, I worked in this or that for 80 years so I will check before I sign the papers..but I can't wait for you to start asking questions on here.
This dream is far fetched because I'm sure you'll have too much pride to admit it. I'm just amused at how quickly you chime in on every thread like a subject matter expert and you don't even own one. Some would say this renders your argument: invalid.
I know I know, blah blah, I worked in this or that for 80 years so I will check before I sign the papers..but I can't wait for you to start asking questions on here.
This dream is far fetched because I'm sure you'll have too much pride to admit it. I'm just amused at how quickly you chime in on every thread like a subject matter expert and you don't even own one. Some would say this renders your argument: invalid.
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02-15-2015, 09:22 PM
#66
Senior Member
I believe in karma so I typically don't wish bad stuff on anybody, but road pilot, I will celebrate the day you finally get your Plat and it has every issue mentioned in this forum wrong with it. I know I know, blah blah, I worked in this or that for 80 years so I will check before I sign the papers..but I can't wait for you to start asking questions on here. This dream is far fetched because I'm sure you'll have too much pride to admit it. I'm just amused at how quickly you chime in on every thread like a subject matter expert and you don't even own one. Some would say this renders your argument: invalid.
02-15-2015, 09:30 PM
#67
Senior Member
As a surgeon, think about if I used that motto with families . "Sorry I cut the wrong thing - it's too bad the world is an imperfect place." I'm not staying I'm any more important than anyone else. I'm saying a job is a job and we should take pride in perfection.
Cars are made in assembly lines where each people has a responsibility. When things are missed that person didn't do their job perfectly.
I don't care if they just started making the car or it's two years down the road. It should be perfect. I'm not saying things won't break - that's different. But when things are obv wrong from the start that's not acceptable.
That being said it wasn't the dealer's fault so I wouldn't expect them to take apart another car either. Unless Ford gives them incentive to do so.
Cars are made in assembly lines where each people has a responsibility. When things are missed that person didn't do their job perfectly.
I don't care if they just started making the car or it's two years down the road. It should be perfect. I'm not saying things won't break - that's different. But when things are obv wrong from the start that's not acceptable.
That being said it wasn't the dealer's fault so I wouldn't expect them to take apart another car either. Unless Ford gives them incentive to do so.
This is off topic from the Ford F150 world but this missing button issue brings to mind when I ordered a Corvette a few years ago. One of the coolest things I've ever done was watch my car screwed together over two full work days. Even better was to get to talk to and interact with the people building my car. Many of the workers would initiate the conversation asking where I was from, complimenting my choice of wheels, paint color, upholstery, etc. I lost track of how many told me they wanted my car to be perfect for me. They would also thank me for buying my car.
One of the funniest things that happened (here's the quality aspect...) was at some point early in the build on day one *I* caught an error. My car was in the middle of about 9 black cars - the car just ahead was a base coupe and the one behind was either a Z06 or a ZR1 - mine was a Grand Sport. The line had stopped for some reason and while standing there I noticed the wrong rear quarter panel (fender) had been put on my car. My car had the driver's side rear quarter panel from the coupe ahead. They are not alike. I know when it happened too. The fellow putting on the quarter panels was a little upset because he didn't want to be in any pictures of my car's assembly...he was sort of running around trying to not be in the pictures. He got the parts mixed up. They swapped out the fenders and everything was lovely.
So I can see how small things happen. Distracted for a few seconds and things happen. It's not the end of the world and most anything can be corrected. I know the people building my car were much more upset about the quarter panel than I was - I thought it was funny! In the end I know that the people who were building my car were truly wanting my car to be perfect. I've taken that to what I do in my job - I want what I do to be perfect for my customers too.
Like I said, off topic from a Ford F150... This pic is me firing my car up at the end of the line.
I'm ready to do it again for one of the new C7 Vettes. If anyone is interested here's a link to see some pics from my car's assembly:https://www.flickr.com/photos/sevarg...7624189378138/
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roadPilot (02-16-2015)
02-15-2015, 09:43 PM
#68
Guess it didn't dawn on me that Ford would have left something completely off the truck that was listed on the window sticker. So sure, I take some blame for not checking every feature, but there's a failure of quality control on many different levels. Starting from the assembly person, to the final QC checker, to the dealer PDI person to me not checking (however I did check for the side sensors and it has them so I assumed it'd have the button).
Guess the saying about you know what happens when you assume came true. It'd made an *** of me and now I've been publicly shamed by Rnlcomp.
Guess the saying about you know what happens when you assume came true. It'd made an *** of me and now I've been publicly shamed by Rnlcomp.
You took the time to read the sticker but....... FAIL!
On that note I took the time to examine every feature but didn't read the sticker.
02-15-2015, 09:47 PM
#69
Like I said, off topic from a Ford F150... This pic is me firing my car up at the end of the line. I'm ready to do it again for one of the new C7 Vettes. If anyone is interested here's a link to see some pics from my car's assembly:
https://www.flickr.com/photos/sevarg...7624189378138/
I'm ready to do it again for one of the new C7 Vettes. If anyone is interested here's a link to see some pics from my car's assembly:https://www.flickr.com/photos/sevarg...7624189378138/
Last edited by Maybe2ndFord; 02-15-2015 at 09:53 PM.
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Supercrewbear (02-16-2015)
02-15-2015, 10:01 PM
#70
Perhaps this issue has more to do with comprehension ability than it does with the topic at hand. In my previous post I broke it down into 2 thought paths and pointed to the one that I have been referring to. You still don't get it!
I could go further and list the vehicles I've owned that were first model. Did these vehicles have a few first model year issues, YES! Were those issues related to GLARING omissions or careless inspections, HECK NO! I have a notion you still don't get it!
I would hate for you to purchase a Hyundai or Kia because with your low expectations it would be like stepping up to a Maserati from Ford.
Expect less, get less!
Are you the surgeon? Your take on statistics and probability matches my experience with most physicians...... Remember, the internet is the place where people go to complain about problems. Exceedingly rare but real problems are magnified. I promise, go buy a few thousand luxury cars and you would be AMAZED what you find slipped through QC. Now go buy 50,000 of them....
Good luck op. Hopefully this is something easily taken care of. Otherwise you can likely force the dealer to accept the vehicle back (you revoke acceptance, in writing) for a full refund due to a nonconformity. You will owe nothing except possibly lawyer fees and likely not that if you play the cards right with a little research. If they balk, tell them to remind their staff lawyer about colonial dodge vs miller (had to look that one up to recall it). Basically, if they can't fix it, and it is on the window sticker, you have them over a barrel.
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Fordwannabe (04-11-2015)