MarkY

Thanks. I see the remote start now. Automatic updates for Sync 3 is turned off. Version is 2.3.

gkrize

Does anyone have a link to download 2.3?

gkrize

just got off the phone with Ford Pass, got my **** polished yet again today....smh

MarkY

You're not sharing the **** polish info you received from Ford. So you're polishing our ***** via proxy.

gkrize

the standard canned answer: "it has caused issues for many customers, our engineers are working on it but don't have an estimated time that it will be fixed, we sincerely apologize and thank you for your patience"

Translation: we have no idea what happened or how to fix it

the only thing i didn't get was a reach around or a kiss

270117

I guess since my new 2018. truck has a 3 year warranty , maybe I should take it in to dealership and tell them to replace the modem cause one of the reasons I bought the truck was for WiFi access. Seems like ppl who bought truck in last week before update was sent to their truck don’t have the problem. So warranty truck and replace with new modem without bad update right? Far as our bad modems, Wireless updates can’t fix a modem that won’t connect to receive a update anyway are my thoughts ? Warranty work , I just hate going to service depts. wish there was a part number for this bad updated modem and location of it

LoneWolfTrucker

So I am confused. They told you the status. But you feel you were "**** polished" (horribly vulgar by the way) because why? Would you prefer they lie, say they have a fix they are testing, and then give you a phony date?

gkrize

**** polished "horribly vulgar"??? hardly


I feel this way because its a standard canned answer, no concern at all was given, I was also told an engineer would call me back within the hour, its been two days now, perhaps I should have asked what hour

270117

Do y’all think ford would replace modem under warranty

LoneWolfTrucker

Yes if it is defective. More than likely this is a backend issue.