2018 5.0L - Engine Rattle Noise On Deceleration And/Or Acceleration ***TSB 18-2354***
02-19-2019, 03:41 PM
#691
Thanks for the input on the badges RJ06FX4.
Losing Money, I didn't get any extended warranties when I originally bought my truck. So I had a 3 year 36,000 mile bumper to bumper warranty. Now they have extended it out to 5 year 50,000 mile bumper to bumper warranty. So they added 2 years and 14,000 miles to my original. I believe its called their "Preferred Package" ...or at least that what the rep calls it. ha. The powertrain warranty is a standard 5 year 60,000 mile warranty. This new extended warranty just covers everything.
Losing Money, I didn't get any extended warranties when I originally bought my truck. So I had a 3 year 36,000 mile bumper to bumper warranty. Now they have extended it out to 5 year 50,000 mile bumper to bumper warranty. So they added 2 years and 14,000 miles to my original. I believe its called their "Preferred Package" ...or at least that what the rep calls it. ha. The powertrain warranty is a standard 5 year 60,000 mile warranty. This new extended warranty just covers everything.
02-19-2019, 03:55 PM
#692
Member
Well if anyone can't get the buyback that wants it, just move to my area and it shouldn't be long before someone steals it. Especially the decked out models.
Probably the best thing about owning GM or Dodge, they don't get stolen. F150's are hot commodities for thieves.
Probably the best thing about owning GM or Dodge, they don't get stolen. F150's are hot commodities for thieves.
02-21-2019, 04:05 PM
#694
Ambitious But Rubbish
More updates!
If you recall, Ford Customer Care asked me to bring my truck to a second dealership for a second opinion. So, this morning I went off to the second dealer. My friend is the sales manager there and had spoken to the service director ahead of time about why I was coming in. Got there and the service director handed me off to his service manager, who was awesome to deal with. I had three complaints that the first dealer could not provide adequate answers for... panoramic sunroof rattle, grinding noise when adaptive cruise auto-braked, and the lovely 5.0L cold rattle.
We went for a drive and he identified the sunroof rattle as a misaligned left rear door latch striker, combined with misaligned pano roof rear glass. Seriously, three minutes of driving and listening to identify something the other place couldn't hear for three visits.
He immediately knew about the grinding (left front caliper grind sort of noise when auto braking) - there is a TSB for a check valve and IWE (which engages the front hubs on 4x4 trucks) which leads to a loss of vacuum pressure and partially engages the hub(s) under heavy braking, as you lose engine vacuum. So, I'll get a new IWE and valve. Cool.
As for this rattle noise. He is going to let the truck cold-soak overnight and get out there tomorrow morning with a stethoscope to try and pinpoint it more. He is very actively interested in figuring this out, especially after the first dealership basically threw their hands up. He did confirm that even if he pinpoints the problem part, if a replacement doesn't fix it (and thus, it's a bad design or software flaw with ECU timing, etc) that it will be between me, the dealership's general manager, and Ford corporate. There's no sense throwing a ton of parts at it if the underlying problem is still unknown, which I agree with. BUT, I also won't sit on the truck and consider this noise "normal" for another year while Ford engineers figure out the problem.
On my way out, now in a loaner F150 XLT for a few days, I stopped to chat with my sales manager friend and the GM. They are onboard to follow along with the service manager and collectively take it from here. The GM did warn that a buyback can be a long process, which I am fine with.
This whole thing is similar to the Focus PowerShift debacle that came up after the 2012+ Focii had been out a while. For the longest time, owners (several friends of mine) were told that shuddering from the DCT clutches was normal operation as the cars got some miles on them. Then, two years in, Ford approved a recall or TSB or whatever to replace clutch packs and/or whole transmissions because suddenly, shuddering from a stoplight takeoff wasn't "normal" i.e. they had enough complaints and decided what to do about it. I would have been super loud as an owner of a PowerShift back then, and I'm being loud now on the same principle. No sense in all of us being beta testers given how much we each pay to own these trucks.
If you recall, Ford Customer Care asked me to bring my truck to a second dealership for a second opinion. So, this morning I went off to the second dealer. My friend is the sales manager there and had spoken to the service director ahead of time about why I was coming in. Got there and the service director handed me off to his service manager, who was awesome to deal with. I had three complaints that the first dealer could not provide adequate answers for... panoramic sunroof rattle, grinding noise when adaptive cruise auto-braked, and the lovely 5.0L cold rattle.
We went for a drive and he identified the sunroof rattle as a misaligned left rear door latch striker, combined with misaligned pano roof rear glass. Seriously, three minutes of driving and listening to identify something the other place couldn't hear for three visits.
He immediately knew about the grinding (left front caliper grind sort of noise when auto braking) - there is a TSB for a check valve and IWE (which engages the front hubs on 4x4 trucks) which leads to a loss of vacuum pressure and partially engages the hub(s) under heavy braking, as you lose engine vacuum. So, I'll get a new IWE and valve. Cool.
As for this rattle noise. He is going to let the truck cold-soak overnight and get out there tomorrow morning with a stethoscope to try and pinpoint it more. He is very actively interested in figuring this out, especially after the first dealership basically threw their hands up. He did confirm that even if he pinpoints the problem part, if a replacement doesn't fix it (and thus, it's a bad design or software flaw with ECU timing, etc) that it will be between me, the dealership's general manager, and Ford corporate. There's no sense throwing a ton of parts at it if the underlying problem is still unknown, which I agree with. BUT, I also won't sit on the truck and consider this noise "normal" for another year while Ford engineers figure out the problem.
On my way out, now in a loaner F150 XLT for a few days, I stopped to chat with my sales manager friend and the GM. They are onboard to follow along with the service manager and collectively take it from here. The GM did warn that a buyback can be a long process, which I am fine with.
This whole thing is similar to the Focus PowerShift debacle that came up after the 2012+ Focii had been out a while. For the longest time, owners (several friends of mine) were told that shuddering from the DCT clutches was normal operation as the cars got some miles on them. Then, two years in, Ford approved a recall or TSB or whatever to replace clutch packs and/or whole transmissions because suddenly, shuddering from a stoplight takeoff wasn't "normal" i.e. they had enough complaints and decided what to do about it. I would have been super loud as an owner of a PowerShift back then, and I'm being loud now on the same principle. No sense in all of us being beta testers given how much we each pay to own these trucks.
02-21-2019, 07:46 PM
#695
This is not my vehicle but this guy has some of the issues many of us have. Scroll to end of video to see the metal flakes in oil.
Last edited by Losing Money; 02-21-2019 at 07:49 PM.
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kriminaal (02-22-2019)
02-24-2019, 09:22 PM
#696
II
So my 2018 F150 5.0 is having the same issue at about 2100 rpm I can make it rattle with trans locked out in third on and off the throttle ever so slightly on a flat road, has your rattle been fixed or did it come back ? Tsb 18-2354
Coincidentally, my truck was at the dealer for the deceleration rattle when this TSB came out. They performed it and I just picked the truck up. So far no rattle on the drive back to work. Will post an update if anything changes after driving it more.
I will be so happy if that rattle is gone for good.
I will be so happy if that rattle is gone for good.
Last edited by Mach; 02-24-2019 at 09:26 PM. Reason: Adding tsb
02-26-2019, 04:19 PM
#697
Ambitious But Rubbish
Just heard back from the service manager.
They have had my truck since last Thursday morning and said each morning it's made the rattle noise to varying degrees of severity. This morning, they said it was louder and traced it back to the variable cam timing solenoids. The SM is confident that those are the most likely culprit.
Here's where it gets tricky. He said that they drove a few other trucks and also heard the noise, they feel like mine is louder, and could start throwing timing parts at mine. He's kinda-sorta willing to do that. But, he went in to whatever corporate engineering hotline system they have and reviewed the other 10 cases currently active, all of which are nearly identical to my truck. Seven of them, he said, were from techs who tried replacing timing-related parts and still experienced the same noise post-replacement. The other three are like mine, where nothing has been replaced and they're waiting for Ford to provide insight.
In his opinion, "the noise is not normal, but because replacing parts doesn't fix it, Ford is going to claim it is normal for now." The underlying problem is that some timing component (perhaps the VCT solenoids) is being asked to operate outside of whatever parameters it can operate when cold. Replacing it just means it'll be replaced with another new part that can't operate any differently. That's my interpretation, not verbatim what he said. But, he thinks that Ford will continue to claim it is normal noise until they come up with a fix.
They are working on the other little issues I mentioned and I'll get the truck back later this week. Going to follow up with the sales manager and general manager at the dealership and also start pursuing Lemon Law more aggressively. This is the third time the truck has been in the shop for the same issue so it ought to qualify in Virginia. Been out of service for 16-17 days by the time I pick it up.
They have had my truck since last Thursday morning and said each morning it's made the rattle noise to varying degrees of severity. This morning, they said it was louder and traced it back to the variable cam timing solenoids. The SM is confident that those are the most likely culprit.
Here's where it gets tricky. He said that they drove a few other trucks and also heard the noise, they feel like mine is louder, and could start throwing timing parts at mine. He's kinda-sorta willing to do that. But, he went in to whatever corporate engineering hotline system they have and reviewed the other 10 cases currently active, all of which are nearly identical to my truck. Seven of them, he said, were from techs who tried replacing timing-related parts and still experienced the same noise post-replacement. The other three are like mine, where nothing has been replaced and they're waiting for Ford to provide insight.
In his opinion, "the noise is not normal, but because replacing parts doesn't fix it, Ford is going to claim it is normal for now." The underlying problem is that some timing component (perhaps the VCT solenoids) is being asked to operate outside of whatever parameters it can operate when cold. Replacing it just means it'll be replaced with another new part that can't operate any differently. That's my interpretation, not verbatim what he said. But, he thinks that Ford will continue to claim it is normal noise until they come up with a fix.
They are working on the other little issues I mentioned and I'll get the truck back later this week. Going to follow up with the sales manager and general manager at the dealership and also start pursuing Lemon Law more aggressively. This is the third time the truck has been in the shop for the same issue so it ought to qualify in Virginia. Been out of service for 16-17 days by the time I pick it up.
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Mike FX4 (02-27-2019)
02-26-2019, 04:41 PM
#698
Senior Member
My truck is currently in the shop getting a new timing chain (and tensioner?) I believe.
02-26-2019, 05:23 PM
#699
Sorry to hear all the problems your having I’m hoping they figure out what’s going on with this rattle issue because it most certainly is not normal and it’s loud enough for me to know there will be a long term issue most likely past warranty I had a 2015 super crew 5.0 and traded in for the 2018 and I’m not a happy person
my 2018 f50 5.0 rattles in between med throttle shifts
and I can make it rattle almost continuously if I limit the trans to third and bring rpm up to 2050-2200 slightly on and off throttle and I mean slightly you should have them try this or do it yourself I’m curious to hear if you can reproduce the same results !
my 2018 f50 5.0 rattles in between med throttle shifts
and I can make it rattle almost continuously if I limit the trans to third and bring rpm up to 2050-2200 slightly on and off throttle and I mean slightly you should have them try this or do it yourself I’m curious to hear if you can reproduce the same results !
02-26-2019, 05:51 PM
#700
Just heard back from the service manager.
They have had my truck since last Thursday morning and said each morning it's made the rattle noise to varying degrees of severity. This morning, they said it was louder and traced it back to the variable cam timing solenoids. The SM is confident that those are the most likely culprit.
Here's where it gets tricky. He said that they drove a few other trucks and also heard the noise, they feel like mine is louder, and could start throwing timing parts at mine. He's kinda-sorta willing to do that. But, he went in to whatever corporate engineering hotline system they have and reviewed the other 10 cases currently active, all of which are nearly identical to my truck. Seven of them, he said, were from techs who tried replacing timing-related parts and still experienced the same noise post-replacement. The other three are like mine, where nothing has been replaced and they're waiting for Ford to provide insight.
In his opinion, "the noise is not normal, but because replacing parts doesn't fix it, Ford is going to claim it is normal for now." The underlying problem is that some timing component (perhaps the VCT solenoids) is being asked to operate outside of whatever parameters it can operate when cold. Replacing it just means it'll be replaced with another new part that can't operate any differently. That's my interpretation, not verbatim what he said. But, he thinks that Ford will continue to claim it is normal noise until they come up with a fix.
They are working on the other little issues I mentioned and I'll get the truck back later this week. Going to follow up with the sales manager and general manager at the dealership and also start pursuing Lemon Law more aggressively. This is the third time the truck has been in the shop for the same issue so it ought to qualify in Virginia. Been out of service for 16-17 days by the time I pick it up.
They have had my truck since last Thursday morning and said each morning it's made the rattle noise to varying degrees of severity. This morning, they said it was louder and traced it back to the variable cam timing solenoids. The SM is confident that those are the most likely culprit.
Here's where it gets tricky. He said that they drove a few other trucks and also heard the noise, they feel like mine is louder, and could start throwing timing parts at mine. He's kinda-sorta willing to do that. But, he went in to whatever corporate engineering hotline system they have and reviewed the other 10 cases currently active, all of which are nearly identical to my truck. Seven of them, he said, were from techs who tried replacing timing-related parts and still experienced the same noise post-replacement. The other three are like mine, where nothing has been replaced and they're waiting for Ford to provide insight.
In his opinion, "the noise is not normal, but because replacing parts doesn't fix it, Ford is going to claim it is normal for now." The underlying problem is that some timing component (perhaps the VCT solenoids) is being asked to operate outside of whatever parameters it can operate when cold. Replacing it just means it'll be replaced with another new part that can't operate any differently. That's my interpretation, not verbatim what he said. But, he thinks that Ford will continue to claim it is normal noise until they come up with a fix.
They are working on the other little issues I mentioned and I'll get the truck back later this week. Going to follow up with the sales manager and general manager at the dealership and also start pursuing Lemon Law more aggressively. This is the third time the truck has been in the shop for the same issue so it ought to qualify in Virginia. Been out of service for 16-17 days by the time I pick it up.