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2015+ Frozen Door Latch TSB/ Recall- UPDATED THREAD

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2015+ Frozen Door Latch TSB/ Recall- UPDATED THREAD

 
Old 12-31-2018, 09:55 AM
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Default 2015+ Frozen Door Latch TSB/ Recall- UPDATED THREAD

This thread will be a condensed help for those that are running into this door latch issue. For ALL of the old information, posts, comments going back to 2016, see the thread linked below.
https://www.f150forum.com/f118/2015-...recall-402319/
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Old 12-31-2018, 09:59 AM
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NOTE: See Bottom of this Post for latest news + updates....... AZPLAT

Problem Statement

SOME 2015+ F-150s exhibit random inability to latch/unlatch doors, notably in sub-freezing weather.... even after several years of operation without issues!

Ford Attempts at a solution

As best as we can determine, even recently manufactured F-150 vehicles still randomly exhibit the problem. Various attempts by Ford to address this issue thus far have proven to not only fail to correct the original issue but, in some cases, vehicles started having different issues after the dealer repairs were done:

TSB 16-0155 (2016)

Door latch recall 17S33 (2017)

Ford Customer Satisfaction Program/Recall 18N03 (2018).... Latest on record.....

1/21/19 Update - TSB 19-2007 issued for SOME 2018-2019 F-150 and F-Super Duty... see Post #122 this thread for details.... AZPLAT

Current Suggested Options for You

1. If you are NOT experiencing this issue thus far, refrain (for now) from getting any repairs done and await a certified Ford solution to the problem!

2. If you ARE having issues, you can certainly seek resolution by getting the 18N03 done…. realizing that it may or may not solve your issues… and may even worsen your situation!

3. Keep a paper trail of all your issues and dealer changes to your vehicle… you may need it…smile

4. Below is a distillation of the best findings from all the posts on this topic thus far for your consideration…. To either do yourself (fairly simple and easily reversible) or suggest your dealer to perform to get you through the winter months

5. NOTE….. this "Temporary DIY Fix" approach does NOT seem to work for everyone and it is not necessarily a “fix” but it does represent the seemingly best temporary DIY "work-around" thus far

6. Only Ford can provide a definitive fix once they find/share what the root problem is and provide 100% solutions to owners and new vehicle production… we await that!

Perhaps the recommended "Temporary DIY Fix" process below can help you get temporary relief until Ford issues a proven solution!!??

Here is an easily reversible “10 minute fix suggestion” from VdM…. Similar to DIY work by KEVININCHICAGO and Summers22

Step 1 -- remove all of the rubber plugs in the doors, round ones and oblong ones at the bottom along with the larger round ones on the jamb covering the bolt hole for the door handle. (the door can now breath and release air that is holding more moisture than the outside air).

Step 2 - PB blaster on the latches, even removing the three torx head screws to momentarily move the latch over just a bit to really get in there.

Step 3 -- there is a larger plug, rectangular with a grid on the face of it that is a vent to the door. On the back side of that plug there is an elbow that faces down, installed from the factory that way. Flip it over so the elbow faces up and keeps more water from entering the door.

“I have had no more cold weather problems at all and none of my doors have frozen since this fix was applied. I did not have the recall done after 2 dealers told me that even that was failing so don't bother doing it. As they say, try it. What do you have to lose with this . No dealers, no down time, no taking the doors apart”

New Update from KEVININCHICAGO
"Temporary DIY Fix" 1/11/19

"Pull plugs, WD-40 then PB blaster. then finish with a bit of Fluid Film"....... AZPLAT


Links back to some helpful details….. https://www.f150forum.com/f118/2015-...recall-402319/

Amazon Amazon
One source of the spray several members recommend…. note that a Vanilla scent is also available as it is very strong smelling…

Post with pictures by Summers22…. Post # 1408

Post with photo of 18N03 Letter from Ford Post # 1341

Video of 18N03 procedure/detail posted by dgg023

1/5/19 Addition.....YOUTUBE video of one owner spraying WD-40 and removing plugs... the so-called "Temporary DIY Fix".....

1/18/19 Addition..... Link to Super Duty Forum Thread on same 18N03 Issue.... not just F-150s!!

https://www.ford-trucks.com/forums/1...ion-18n03.html

Hopefully this will enable you to make a better decision as to a course of action YOU should follow without reading all 1,600+ posts…. and I will edit any NEW information into this post for your consideration and convenience, as it becomes available..... STAY TUNED!!!!.......AZPLAT

*************** NEW NEWS SECTION (after 1/13/19) FOLLOWS BELOW ****

1/13/19 - 1/18/19- Still awaiting Ford solution.... rumored update to 18N03 to somehow use Methyl Hydrate in the process.... not sure yet about details.... I still suggest you consider doing the
"Temporary DIY Fix" work-around meantime until Ford really proves they can fix this issue..... or until Spring comes!!.... AZPLAT

1/19/19 Update.....It is looking more and more like removing the plugs per Post #2 and then lubing is getting the job done for most!! Looks like condensation/ventilation more than water entry, per se..... but again, we await the "Brain Trust" at Ford to provide the ultimate solution and probably a re-design of sorts.... IMHO..... AZPLAT

1/21/19 Update.... Ford issued TSB 19-2007 (see Post #122 this thread).... AZPLAT

1/29/19 Update.... DraKhen99 had the TSB fail and posted the "Temporary DIY Fix" (TDF) process he used with pictures on his website..... http://www.road-reality.com/2019/01/...oor-latch-fix/.... good job John! See Post #185!

Last edited by AZPlatinumEB; 02-05-2019 at 02:46 PM.
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Old 12-31-2018, 03:22 PM
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Very nice work! Thank you AZPlatinumEB for this condensed thread. I am sure it will expand rapidly. Just this morning a member on a 13th Gen Facebook page posted about his 2019 door latches not working. Very frustrating for all of us with the issue. Although I still have had no issues since I did the DYI method a couple months ago.
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Old 12-31-2018, 03:53 PM
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Originally Posted by Summers22 View Post
Very nice work! Thank you AZPlatinumEB for this condensed thread. I am sure it will expand rapidly. Just this morning a member on a 13th Gen Facebook page posted about his 2019 door latches not working. Very frustrating for all of us with the issue. Although I still have had no issues since I did the DYI method a couple months ago.
Yeh.... no telling how long it will take for Ford to really cure this issue.... or what it will take to do so.

I really appreciate your thanks as one of the main contributors towards a "work-around".... your THANKS means a lot.... I tried to condense 1,600+ posts into something net and offer best advice available.... As an aside, we have about 3-4" of snow here today and still coming down... was 17 degrees two days ago..... but I have (knock on wood) never had the issue...... random problems are the most difficult to resolve.... as a Space Program veteran, I know....smile ....

I am going to do the same condensation UPDATE for the "Cooling Seat Sticky" as well....needs a net preamble and clear statement as to what options '15-'17 owners have to address THAT issue....AZPLAT

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Old 12-31-2018, 04:00 PM
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Not a problem! We just got rain this morning, followed by snow, with temps rapidly falling from 38 degrees to a low of 15 with -15 wind chills. I am going to check my truck in a while. I have not driven it/opened the doors in 7 days while I have been on vacation. Fingers crossed!
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Old 12-31-2018, 08:14 PM
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Well, I had just scheduled all of my recall work to be done next week. I guess I'll have to let them know to hold off on doing this one until I actually run into the issue. Thanks for the heads up!
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Old 01-01-2019, 03:14 AM
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18 degrees out with a feels like of 3 degrees. Haven't started truck for over a week. Rain this morning followed by snow. All 4 doors were frozen shut, opened each one by pulling hard, all 4 had resistance and crunching ice when opening. All 4 shut and latched on the very first try! I am thrilled!

Update, 10 am, temp is 16 degrees, feels like 4 degrees, 75% humidity and light snow falling. Went to pick up my daughter from practice, all 4 doors functioned perfectly.

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Old 01-01-2019, 05:38 PM
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Go figure.... still lucky even though it is chilly and snowy today... never have had an issue... remains as manufactured... AZPLAT
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Old 01-02-2019, 02:21 PM
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AZPlatinum,

I live in Colorado high Desert as well and my locks work fine. I even washed my truck the other day and parked it outside over night @ 128 and they functioned fine. The low humidity has to help @ 16% on average. I was tentative for sure reading all these posts. Definitely a strange issue in our high tech World and being so difficult to solve. Good thread.
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Old 01-02-2019, 04:38 PM
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Originally Posted by scubatech View Post
AZPlatinum,

I live in Colorado high Desert as well and my locks work fine. I even washed my truck the other day and parked it outside over night @ 128 and they functioned fine. The low humidity has to help @ 16% on average. I was tentative for sure reading all these posts. Definitely a strange issue in our high tech World and being so difficult to solve. Good thread.
Thanks!! Yeh... decidedly elusive and random. I even had mine outside overnight last night ..... was 11 Degrees.... not an issue!.... My personal feeling is still that a vendor is supplying latches or parts that do not meet the thermal, bi-metal specs/needs of the 2015+ F-150.... only my hunch.... but lubrication still only works for some...... Ford OWES us a real solution/fix..... FAR overdue IMHO....smile.... AZPLAT
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