2015 Ecoboost Blew Up - Need Help
12-10-2017, 01:01 PM
#21
Senior Member
Hi all,
this week the 3.5 Ecoboost engine blew in my truck under normal highway driving. I purchased used as a CPO and have had it for less than two months. The truck only has 8100 miles on it.
Can anyone tag a ford service rep? The dealer says it can get an engine but there are none in stock and no ETA. Needless to say, I am severely disappointed in the truck and need help.
Thanks in advance
this week the 3.5 Ecoboost engine blew in my truck under normal highway driving. I purchased used as a CPO and have had it for less than two months. The truck only has 8100 miles on it.
Can anyone tag a ford service rep? The dealer says it can get an engine but there are none in stock and no ETA. Needless to say, I am severely disappointed in the truck and need help.
Thanks in advance
12-10-2017, 02:25 PM
#22
Senior Member
CPO should not only do the 100k powertrain warranty (7yr?), but also has a 12mo/12k mile bumper to bumper. Plus you'd have any of the remaining 3yr/36k bumper to bumper warranty, as well as the 5yr/60k mile powertrain.
Seems like if it was CPO, they'd have checked for a bad tune as well. As far as I'd be concerned, this one would be on them if its all stock with no modifications.
Hell, if you've only had it a month, it should still be running the same oil the dealership changed before you bought it. They shouldn't even be able to argue that!
Sucks... good luck.
Seems like if it was CPO, they'd have checked for a bad tune as well. As far as I'd be concerned, this one would be on them if its all stock with no modifications.
Hell, if you've only had it a month, it should still be running the same oil the dealership changed before you bought it. They shouldn't even be able to argue that!
Sucks... good luck.
12-10-2017, 03:16 PM
#23
I've had my truck in a couple of times and the CPO warranty covered $20/day toward a dealer rental. They don't have "loaners," unfortunately.
Some fun caveats, the cheapest rental is more than $20/day, the limit is 7 days I think, and sometimes they don't have the cheap rentals (Focus in my dealer' case).
Some fun caveats, the cheapest rental is more than $20/day, the limit is 7 days I think, and sometimes they don't have the cheap rentals (Focus in my dealer' case).
OP: Have your service manager start an FMC360 case for parts assistance. They will submit a PACO request with the parts department and many times Ford will find the necessary parts to complete the repair. If not, they will assist you with additional options to help you out. I have even seen where they pull an engine off the production line somewhere to install in a customers vehicle.
Before anyone says "This is a gen1 3.5" and the plant is using gen2's, theres still Gen1's in other vehicles.