FordService Avatar Change - Page 3 - Ford F150 Forum - Community of Ford Truck Fans

Ford Customer Service This is a place that Ford Customer Service (FordService) can communicate with the forum. If you have a question for FordService, please post it in your respective year range forum. Trust me... they'll find it.

FordService Avatar Change

Thread Tools Search this Thread
Old 05-09-2017, 12:44 AM   #21
Junior Member
Join Date: Dec 2014
Location: Colorado
Posts: 5
Thanks: 0
Thanked 0 Times in 0 Posts


Last edited by TheReaver80; 05-10-2017 at 03:19 PM. Reason: Deleted
TheReaver80 is offline   Reply With Quote
Old 06-03-2017, 12:52 PM   #22
Junior Member
Join Date: Apr 2012
Posts: 6
Thanks: 0
Thanked 0 Times in 0 Posts

Problem. I bought a new 16 F150 XLT Sport with the Special Edition package. The original black plastic bed caps have a stake pocket punch out at the rear only, not on the front. I wanted to add Chrome bed rails so I went to my local dealership and inquired about them. He went out and looked at my truck and then a 2016 XLT sport w/o the special edition package and that truck had punch outs on front and rear of the plastic bed caps. He took that vin and ordered a new set for me. When they came in, they were exactly like mine. He called Ford Corp. parts and they said the part number he ordered was the only # they have for replacement caps. So where can I get OEM bed caps that have stake pocket punch-outs at the front and rear?
2011Limited#2935 is offline   Reply With Quote
Old 06-04-2017, 07:53 PM   #23
Junior Member
Join Date: Jun 2017
Location: Nevada
Posts: 17
Thanked 3 Times in 2 Posts

I had the same problem with transmission noise when shifting from 5 down to 3. My department put an additive into the fluid and the noise was eliminated. If your getting hard shifting as ii did, then what finally fixed it was a tranny rebuild (including valve body) and resetting the adaptive learning. Having dealt with my transmission problems, this is what finally fixed it. Best of luck!
CAMO_ is offline   Reply With Quote
Old 07-14-2017, 10:03 AM   #24
Junior Member
Join Date: Oct 2016
Posts: 2
Thanks: 0
Thanked 0 Times in 0 Posts

Howdy, I have a 2011 F-150 Super crew Ecoboost that I purchased new and now have 133,000 miles on. It's been an excellent truck. The question I have is the passenger side turbo is making a sound like a giant salt shaker. The truck is running fine, fuel mileage is normal, no trouble lights. Is this the turbo rubbing or is the waste gate acting up? The noise used to be just the normal turbo whine but is changed to the salt shaker sound all of a sudden. Any insight would be appreciated. Thanks, John
boogie99 is offline   Reply With Quote
Old 07-14-2017, 11:06 AM   #25
Junior Member
Join Date: Jul 2017
Posts: 1
Thanks: 0
Thanked 0 Times in 0 Posts
Default Transmission Failure(s)

I sent a pm for Ford Customer Service and have yet to hear back. I have been a customer of Sunset Ford of Sumner (formerly riverside ford) for over 5 years. This store is located in Sumner, Washington. Below is a summary of what is going on with my vehicle (VIN: in pm message).
2005 F-150 Lariat 5.4L 4x4

In April of 2014 my original transmission went out, I went to Sunset Ford (then Riverside) where I purchased a new transmission (4/8/2014), which came with a 3-year warranty. All was well.

May of 2015 when the transmission started 'clunking', at this point Sunset determined that the transmission should be 'overhauled', they took care of it.

Early September in 2015, the torque converter failed. Sunset replaced it.

Then on 9/29/2015 the transmission had to be 'overhauled' AGAIN! (yep, that date is correct). At this point, it was still under warranty, not a problem. Sunset took care of it.

After this work was done the truck would occasionally shake (yes, the entire truck would shake) under acceleration, but I couldn't replicate it, it was always at random. In conversations with my service representative she told me that unless it can be replicated, there was nothing they could do.
Now here we are in July of 2017 and my transmission has completely failed (3 months out of warranty) and I have been told there is NOTHING THEY COULD DO! They informed me that it would be $3,908 before tax to replace it with a new transmission!

A NEW transmission should last a LOT longer than 3 years and 3 months given that the only thing I do with the truck is drive on the freeway and around town!
What can Ford do to rectify this situation?
hawverm is offline   Reply With Quote
Old 07-16-2017, 07:54 PM   #26
Senior Member
Join Date: Feb 2012
Posts: 2,961
Thanked 319 Times in 268 Posts

I highly doubt you will gain any traction here. The Ford CSR's have pretty much abandoned the forum. They haven't posted in a very long time.

As for your issue with the warranty, that will need to be handled by the dealer. Didn't they warrant the overhaul? you also haven't stated how many miles between failures, but this isn't the place for it either. Try under the forum for your MY truck. Wont do much good in this area.
acdii is offline   Reply With Quote

Related Topics
Thread Thread Starter Forum Replies Last Post
ABS light, Brake light, Check Brake System and anti skid indicators on analog readout jgriffinemt 2009 - 2014 Ford F150 17 05-06-2017 12:41 PM
Fluids Change goldenjmu 1997 - 2003 Ford F150 16 02-25-2017 07:05 PM
EB Engine Oil Smells Like Gas Rougen123 2009 - 2014 Ford F150 16 10-02-2015 09:19 PM
I think I found my next truck, but a couple of questions... biscuit141 2009 - 2014 Ford F150 12 09-10-2015 03:25 PM
Awaiting Shipping CraigF209 2015 - Present Ford F150 0 09-02-2015 07:35 PM

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

All times are GMT -4. The time now is 12:30 AM.

Copyright 2006 - 2017