I had to contact superchips several times. They had to create specific update parameters for my linq. Yes it was eventually updated, and eventually worked again. The tune still pulsates at high altitude, even with the high altitude settings, and I'm VERY skeptical about trying to update the tune again, as at least it works now.
Hey did you get your "error call superchips" Issue resolved... I saw a few post after yours that another guy had to get temporary dealer access to download the new stock file to fix it. What was your solution? I'm having the same issue with my vivid linq : l