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Showing Visitor Messages 1 to 10 of 23
  1. wishiwas
    Yesterday 02:25 PM - permalink
    My 2016 F150 was manufactured on 11-30-16 Sync 3 V2.
    My USB hd is not being recognized by the truck.
    The drive is formatted Fat32 and has always worked in my 2015 Sync 2 without issue.
    I have the blue rings around the ports (I haven't pulled it out yet to get the model number off it). Is it possible I need part # GJ7Z-19A387-B instead?
  2. LuckyDucker
    10-22-2016 09:12 PM - permalink
    Oops, don't know why my message posted here rather than a PM.
  3. vpatel99
    08-17-2016 11:13 AM - permalink
    I bought 2016MY Ford F150 equipped with SYNC 3.

    I Can use siri but can not connect phone through apple car play.....
  4. ryanvan9
    06-22-2016 02:17 PM - permalink

  5. dman5000
    06-07-2016 02:30 PM - permalink
    Hello, Just did the EA5T-14D544-AD SYNC2 - V3.8 update and navigation is now missing. I see INFORMATION in the top right where it used to say NAVIGATION. Is this something I should be able to resolve ?
  6. kronos
    05-31-2016 09:26 PM - permalink
    Hello, I recently did a master reset on my sync system as advised by a Ford advisor here. Now I'm being referred to you as I'm told you may know more specifically about sync. I have a 2010 f150 Lariat. Before the reset I was told that my sync system was a Gen1-v3.1. My question is after having done the master reset, do I still have my needed updates? Now do I know if my updates are now current?

    Thank you

  7. frankc8
    05-18-2016 04:30 PM - permalink
    Hi, I have been trying for quite a while now to update my sync software with no luck. I have tried multiple attempts with different usb drives and all that comes up is no file found. I have seen this happens to many people and you have offered help. What exactly do I need to do? I have a 2012 fx4 with out navigation. On my ford account, it says my last update was November 12, 2011 for Gen1-V4.0.2, trying to update to V.4.4 thanks in advance any help would be appreciated.
  8. kdunn33
    05-11-2016 12:25 AM - permalink
    Hello, I recently purchased a used 2013 F150 Platinum and was told the software is out of date when creating a Ford account. I downloading the update onto blank USB file, but when I plug it into my truck it said "Bad Installation File" and will not update. I have tried putting the update onto the USB drive every way that I can and it still tells me "Bad Installation File." Do you know how I can fix this?

    Thank you,

    Kevin Dunn
  9. weswitt
    05-02-2016 10:09 PM - permalink
    I am also seeing a problem installing the 4.4 sync update on my 2010 F150. Same error as others: file not found. Hoping you can provide a fix or work around. Saw that you requested a PM from folks seeing the problem. My VIN: 1FTFW1EV6AKB05828
  10. doclundy
    04-05-2016 10:50 PM - permalink

    Trying to get help with the Sync update FJ5T-14D544-AB SYNC v4.4

    I had read the tread and see the same problem with the HC vs HA and file locations. Install not found in root directory upon attempt to install.
    Called support and chatted for a month now. No one can help me.
    any ideas?

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