Akray

It's fully seated
I have not seen it say trailer connected ever,

Funkdawg

Woah! Keep us informed on this issue and what fixes it when you get the chance.

I haven't found a ramp for my bike yet so I haven't hauled anything. Reading up on some of the issues others have experienced so I'll be somewhat prepared.

Good luck!

gn85

Do you know of anybody with a working brake controller? Plug the trailer into another truck and see if the brakes are indeed working.

I always eliminate trailer faults before blaming the truck. Even new trailers sit out exposed to the elements and critters that like the chew on wires.

frieed

The truck comes with either a 4pin or dual 4pin/7pin connectors but they both connect to the main vehicle wiring harness via a connector that sits above a cross-member between the frame rails. I'd make sure that connector is fully seated.