yotehunter

Recently my truck has developed a small coolant leak ( coolant pooling under the waterpump,overflow level dropping ect.) I took the truck into my selling dealer and they determined it has no leak. After forcing them to find it,they agreed to keep the truck a few days and look. I know it is leaking,but if they say they can't find it what is my recourse? Truck has 20k on it. I can find it but I have a warranty.

Tothemax

Sounds like your waterpump seal is compromised. If they cant find it, take it to another dealer.

FordService

I'm here to help, yotehunter! Tothemax gives sound advice by suggesting to visit a second dealer for another opinion; use this tool to locate one nearby. Then, please send me a private message with your full name, VIN, new servicing dealership, and best daytime contact number; I'll get this escalated to the regional customer service manager for your area.

You're right, Tothemax! Getting a second opinion is the best next step in this situation. Thanks for the advice; it's greatly appreciated!

Brittany

yotehunter

Thanks everyone for the help and good advice. I will give the present dealer a little more time to solve the problem first before seeking recourse.I always owned Ford products,as I really like them with the exception of my dealership expierences have been poor.

yotehunter

Pm sent

FordService

Got it! I'll read it over and respond to it as soon as possible, yotehunter. Thanks for sending it my way!

Brittany