FordService

Hi cemeflybyu.

My name is Ashley, and I'm the new Ford Service rep here on the forum.

I'm glad to see your dealer will be able to get you back on the road in time for your vacation. Let me know if you have any other concerns in the future!

Ashley

GhostintheMachine

I feel your pain.

I've have had 3 motors in mine now and presently it's back in the shop. What you described is exactly what mine has done.

Good luck. It sucks.

cemeflybyu

Well the currently the cart is propped up on a rock in front of the horse...

They found debris in the right turbo so they had to get one of those. As of now the motor is in but not the tranny or the radiator etc etc etc. Plus any electrical issues, connections, reprogramming. Tech says he thinks he'll still get it done. Very VERY hopeful or vacation plan S C R E W E D...as I will have nothing to tow my mustang to SC with.

Anything Ford can do for me on a loaner truck with my warranty?

Clearly based on the posts im reading I'm not the lone wolf here with this problems.

my67falcon

Did you but an extended warranty? Mine gives me 10 days rental per issues.

FordService

Hey cemeflybyu.

Have you asked your dealer about a loaner? They typically are the ones that would arrange that, unless you have an ESP that covers a loaner. Either way, shoot me a PM with your name, phone number, VIN, mileage, and dealer info and I'll see what I can do. Your trip is tomorrow?

Ashley

Kenferg1

Twice now. It's nice to see Ford taking an interest in our forum. The issues must be piling up for them to really get active. I hope this helps all of us as owners regardless of mill. There is a lot of experience here, especially with vendors like Full Race, Livernois, and 5 Star. Hopefully our input will go toward refining the 2015 F150. That's good for all of us!

TomB985

I don't think that's the case. I'm a moderator on another forum and we were approached by Ford nearly a year and a half ago. Unfortunately they set the program up and didn't assign a customer rep to us. This changed a few days ago when we were approached again and customer reps were assigned.

Interestingly enough I think the same Ford reps are over here, coming online at the same time.

I've interacted with Deysha on a Mustang forum in the past, and she helped escalate an issue I had with my '11 Mustang. As a result I got a complimentary service plan once they figured the issue out; this would never have happened if they weren't on the forum I was part of at the time.

DirtBusters

ECOBOOM! Thats the best way to describe this motor. My wife and I were seriously considering replacing her Buick Lacrosse with an Explorer EcoBoost. After this round of issues, and my truck being in the shop for the 4th time since I bought it brand new 9-20-12, the ecoboost has been scratched, indefinitely!

mtxpert

The transverse V6 aren't having the issues the trucks are. I'm on about every single ecoboost forum related to the Flex/SHO/Explorer and I have yet to hear of one just blow up.
No water ingestion, no problems that I have heard of with the motors at all.

News in

I wonder why? Not an EB owner, but curious anyway. Is the EB in the explorer basically the same engine as in the f150? I would've assumed they were.