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Dealer messed truck up???

Old 01-24-2015, 10:23 PM
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Originally Posted by Tothemax
Ok I got ya now.

If I were you I wouldn't have changed the oil. It just gives them a cop out and now your out that money. I realize what you were doing but I would have left that up to them.


Well I will take it in on Monday. I don't think changing the oil would make them not repair the issue. And they don't know it was changed...
Old 01-24-2015, 10:25 PM
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Originally Posted by Tothemax
Ok I got ya now.

If I were you I wouldn't have changed the oil. It just gives them a cop out and now your out that money. I realize what you were doing but I would have left that up to them.
Absolutely no way to cop out....... just take it back and don't say anything about changing the oil yourself. I mean really.... why bother and what does it matter? If they analyzed it all it would show is the correct results for a 5w20 oil lol.

They obviously f'd up and now should be on the hook for at minimum a short block and better yet a long block.
Old 01-24-2015, 10:33 PM
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You never know. They could do an oil analysis and find an oil in there that they don't offer. Or whatever. It just gives them a possible way out. Now that would be an extreme situation but you never know.

I agree don't tell them you changed the oil.
Old 01-24-2015, 10:42 PM
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Originally Posted by Pepito113
I have a 2013 F150 FX2 5.0 motor that hit 16,000 miles. I took it yesterday to dealer for oil change. After 1 hour they advised me it was ready and that it was sitting outside. When I start the truck with my door open I notice a slight metal on metal sound coming from the driver side wheel well. Its not a constant taping sound. It more like its morse code. I called the service adviser. They take the truck, They came back 30 mins later and said. They hear the sound. Sounds like it coming from the bottom of the motor by the oil pain. They confirm its coming from the motor. I had 2 options.. Leave truck and let them dig into it or come back on Monday and drop the truck off. I left with the truck but will be returning on Monday. I spoke to a buddy mechanic and he said something is wrong and he believes they ran my truck without oil. He said maybe the tech started the truck and then realized he forgot the oil.. What do you all think? <iframe width="420" height="315" src="//www.youtube.com/embed/obD1QSsbBd8" frameborder="0" allowfullscreen></iframe> Video Link: http://youtu.be/obD1QSsbBd8
hopefully they didn't ruin your truck. On the bright side if they did you can get a 2015 compliments from them.
Old 01-24-2015, 10:57 PM
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Originally Posted by Ford Fan#1
hopefully they didn't ruin your truck. On the bright side if they did you can get a 2015 compliments from them.
Well I wont say anything about the oil change. But I cant see how a brand of oil would allow them not to cover a issue inside the motor.. Especially since it started after they changed the oil and gave me the truck that way... Its still 5w20 that I used... and a motorcraft filter... Something happened and I will drop it off Monday.. Here comes the fun. I can only imagine the fight and battle ahead. I doubt I will get a long block let alone a short block...
Old 01-24-2015, 10:58 PM
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Originally Posted by Tothemax
You never know. They could do an oil analysis and find an oil in there that they don't offer. Or whatever. It just gives them a possible way out. Now that would be an extreme situation but you never know.

I agree don't tell them you changed the oil.
From an oil analysis..... lol. Good luck with that. I have had many done in my lifetime on my own and you won't be able to tell a thing beyond the fact it's the exact same viscosity. Not to mention the problem was documented by the dealer before the guy ever left.
Old 01-24-2015, 11:42 PM
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If you can tell what additives, metals, etc are in certain oils, you can compare it with what they sell. If it's different then they could have suspicion that something was changed. Like I said, I doubt they will go that far but it's possible.
Old 01-24-2015, 11:45 PM
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Originally Posted by Tothemax
If you can tell what additives, metals, etc are in certain oils, you can compare it with what they sell. If it's different then they could have suspicion that something was changed. Like I said, I doubt they will go that far but it's possible.
It won't go that far..... yikes. Its a 5w20 oil that will meet or exceed any recommendation from Ford. They don't have anything to say... you can't void a warranty based on using an oil they don't stock.. jeez. They documented the issue the day the did the oil change. The doom and gloom on this forum gets so old after a while

Last edited by 1994Vmax; 01-24-2015 at 11:51 PM.
Old 01-25-2015, 12:07 AM
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I never said it would, I said it COULD. I also never said anything about a warranty being voided.

It's all about covering your ***.
Old 01-28-2015, 08:03 PM
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How many oil changes have you had? Power train warranty is 5yr. 60k.

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