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2011 ecoboost noise on start up

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Old 09-19-2014, 02:29 PM
  #341  
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I was hoping you'd say push in the dipstick.
Sigh....
This I don't need.
DCFluid, can you get a recording of the sound? Mine made it almost every single cold start when the truck was left to sit for 12 hours or more. With your truck and such low KM it might be the vacuum pump booster but the sounds are VERY different.

This is the vacuum pump noise


If that's not the noise you hear, then listen under the hood while you have an assistant start it and make sure it's coming from the block. Then I'd be at my Ford dealer sharing this thread. My small local Ford dealer, after concluding it was the timing chain said this was the first Ecoboost motor they have seen in 8 years with this issue. Not sure if I am a believer. The 2011's seem to be showing up right now with a couple F-150 owners showing up to this thread every week.

Last edited by huntnrig; 09-19-2014 at 02:32 PM.
Old 09-19-2014, 03:14 PM
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Originally Posted by huntnrig
One of the comments on my YouTube video came from another F-150 Ecoboost owner and he stated that his Ford dealer replaced the timing chain, gears and tensioner and his truck still makes the noise! And Ford can't figure it out...

2011 F-150 Ecoboost Startup Noise Rattle - YouTube

He's located in Alberta, I am in BC. It seems this is an issue on Canadian trucks for sure.
I'm in the southeast and had the timing chain and tensioner replaced and it is still doing it. Either they really don't what's the problem or want to wait until people out of warranty. I have extended warranty so I'll keep taking it back until they fix it. Just waiting it does it consistently again before I drop at the service department.
Old 09-19-2014, 08:59 PM
  #343  
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So now this is going to get a little weirder... I got my truck back. My local dealer said that Ford Engineering told them NOT to perform any repairs on my truck!!?!

They know their current fix for this issue is NOT solving the problem. They said I need to wait for Ford Engineering to come up with an appropriate fix and they have no time frame as to when this could be.

They had separate documentation from Ford engineering they would not give me a copy of. It stated they knew the timing chain was making noise but that it wasn't causing any damage to the engine... LOL... The noise has only gotten worse in the 3 weeks I've owned this truck.

It made the noise when I started it at the dealer to bring it home...

Notice on the work order below they state my Oil was overfull and smelled contaminated? They changed it 2 weeks ago!!!! This can't be a good sign.

The date in and out is wrong too. They had the truck since the 11th.

2011 ecoboost noise on start up-jgpsuyn.jpg

As a longtime Ford Customer I am at a loss for words. Ford has really dropped the ball on this one. Disappointed is not the right word...

I have a $33,000 truck that doesn't run properly, has documented engine problems and could essentially break-down at anytime. Ford tells me to drive it and wait for them to come with a fix? I have no confidence in this truck or Fords ability to address the issue at this time.

There is literally NOTHING your dealer can do to fix this. Aside from the fact we know a few guys who've received new motors fixed the issue.

If you have this problem with your truck... I would suggest the following.

#1. Document it with Video. (Ford says they don't watch video - But Internet searchers DO!)

#2. Get your truck to the dealer, let it sit there for a weekend and get the issue documented with a techs head under the hood. Get this in writing on your trucks file as soon as you can.

I have a feeling we're going to see more and more F-150 Ecoboost owners with this issue.

Last edited by huntnrig; 09-19-2014 at 09:05 PM.
Old 09-19-2014, 09:39 PM
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Originally Posted by FordServiceCA

It's best to schedule an appointment for diagnosis, dcfluid. Then, please send me a private message with your full name, VIN, servicing dealership information, and best daytime contact number. I'll get this escalated to the regional Customer Service Manager for your area.

I'm glad to hear that the right steps are being taken by your local dealer, huntnrig. I'll be here if you have any questions moving forward.

Have a great day!

Brittany
Thanks Brittany.
This is only the day after the first time I've heard the noise.
I tried catching it on video to help diagnosis, but cold this morning and twice more 5 hours apart "I could not replicate the problem" Lol.
I mentioned this to my service manager and shop foreman when I was there yesterday. Nothing was recorded as a complaint. I will monitor this noise closely and if I record more events I will book it in for service.
If you still feel I should send you my info in a PM to get this on record I will. I'm in BC Canada and I see you are Ford Service CA so I assume your the correct contact?
Old 09-19-2014, 09:54 PM
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Originally Posted by huntnrig

DCFluid, can you get a recording of the sound? Mine made it almost every single cold start when the truck was left to sit for 12 hours or more. With your truck and such low KM it might be the vacuum pump booster but the sounds are VERY different.

This is the vacuum pump noise

Video Link: https://www.youtube.com/watch?v=k3gpYa9e5nE

If that's not the noise you hear, then listen under the hood while you have an assistant start it and make sure it's coming from the block. Then I'd be at my Ford dealer sharing this thread. My small local Ford dealer, after concluding it was the timing chain said this was the first Ecoboost motor they have seen in 8 years with this issue. Not sure if I am a believer. The 2011's seem to be showing up right now with a couple F-150 owners showing up to this thread every week.
My dealership is huge. Much like the Chrysler dealer who has the highest volume in Canada, the big three here have a monopoly.
Trucks are the majority of the purchases here so we do get to see most problems due to the large sample size of trucks.
The sound I quoted in my original post sounds the most like mine did. I viewed many and sound, duration and timing of Cord's video is closest.
I don't think Cord had a happy ending. Any update on that?
Old 09-19-2014, 11:19 PM
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I promise you the truck can be run for a while yet. You'll know when the repair is due when you start running in limp mode. When limp mode first engages you may not have a check engine light. When in limp mode the truck will be very lethargic. You'll step on the gas and nothing will happen. It'll take 3/4 throttle to get up a moderate hill. Because the timing is so severely retarded the waste gates will cycle repeatedly as they try to dump boost.

Here is my engine running in limp:

Honestly, if engineering is truly working on a fix, then I'm enthused. My truck was repaired a year ago and it'll be due for another chain sometime before spring so just replacing the chain isn't sufficient (I'm waiting until a check engine light is on before going in again). Still don't know what the cause is either. Initially I thought maybe it was fuel dilution, but I've never had a problem with rising oil levels. Also, there have been a couple of members in a southern climate with the problem as well.

Last edited by Cord; 09-19-2014 at 11:23 PM.
Old 09-19-2014, 11:30 PM
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I promise you the truck can be run for a while yet. You'll know when the repair is due when you start running in limp mode.
Like your observations in other posts this truck is not running like an Ecoboost should. I had a good one, the entire tone of the motor sounds different. Especially under throttle it even feels different and it gets really bad gas mileage.

Hunting season is in full swing here... My annual Sheep/Moose hunt is about 6000/km round trip towing a cargo trailer with two quads and all our gear. There is no way I can take this truck on that journey in it's current state and risk being stranded on the side of the road somewhere with no Ford dealer within 200 miles.

Initially I thought maybe it was fuel dilution, but I've never had a problem with rising oil levels. Also, there have been a couple of members in a southern climate with the problem as well.
What's funny is the tech that claimed my oil was over-filled and smelled contaminated was the same tech that changed it two weeks ago. Contaminated with what?!

Last edited by huntnrig; 09-19-2014 at 11:34 PM.
Old 09-19-2014, 11:42 PM
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Gasoline and unburned hydrocarbons.
Old 09-19-2014, 11:45 PM
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Some owners who are driving short distances are not getting their engines hot enough to burn off the moisture and raw fuel. Over time the oil level can actually rise. There is a TSB addressing the issue, however the TSB really doesn't fix the issue. The TSB basically relocates the block heater and is quite labor intensive. Might not matter is you are under warranty, but it doesn't make sense to spend $1,000 and not have a fix.
Old 09-20-2014, 12:09 AM
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Mine went in again this morn for further diagnosing hopefully this gets a fix finally.


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