2011 EB problems
#1
Senior Member
Thread Starter
2011 EB problems
Before its even stated. YES, I have read all the EB theads regarding the condensation, and noise on start up. For the last 2 years now, this has kept my parents from pulling their travel trailer very far, if anywhere in fear of the truck breaking down on the side of the road.
We have a 2011 EB, with a little over 20k miles. Serviced every 3-4k miles by Ford. It has been in for reflashes, Intercooler TSB's, and now for Start up noise and blowing black smoke from the tail pipe, and occasionally blue smoke. Plugs have not been checked for gap, or even replaced either. Dealer says the Platinum plugs are good for 100k.
On start up(most consistently in the mornings), the truck's rpms surge from 500-900+ and the truck idles really rough, then will eventually smooth out. Then after taking off, it blows black smoke (looks like a diesel) out the tail pipe for a good period of time driving. The truck was taken in last week, dealer had for 2 days. Said it was fine as the truck was throwing no codes. Back at square one.
Also under acceleration I have watched the truck pouring out blue smoke from the tail pipe, not too sure on why, dealer has no idea either.
The truck will also make a loud rattling on start up. While it's not frequent enough to reproduce at anytime, it is still a concern. After reading the thread about the rattling, it's hard to determine if/when its going to be a big issue.
At this point we are unsure of just dumping the truck for a 2014, or riding it out until the truck itself lets go. The parents are very unhappy with this truck, especially with what you pay for one of these vehicles. We do have an extended warranty on the truck too. Maybe FordService can look into this aswell?
We have a 2011 EB, with a little over 20k miles. Serviced every 3-4k miles by Ford. It has been in for reflashes, Intercooler TSB's, and now for Start up noise and blowing black smoke from the tail pipe, and occasionally blue smoke. Plugs have not been checked for gap, or even replaced either. Dealer says the Platinum plugs are good for 100k.
On start up(most consistently in the mornings), the truck's rpms surge from 500-900+ and the truck idles really rough, then will eventually smooth out. Then after taking off, it blows black smoke (looks like a diesel) out the tail pipe for a good period of time driving. The truck was taken in last week, dealer had for 2 days. Said it was fine as the truck was throwing no codes. Back at square one.
Also under acceleration I have watched the truck pouring out blue smoke from the tail pipe, not too sure on why, dealer has no idea either.
The truck will also make a loud rattling on start up. While it's not frequent enough to reproduce at anytime, it is still a concern. After reading the thread about the rattling, it's hard to determine if/when its going to be a big issue.
At this point we are unsure of just dumping the truck for a 2014, or riding it out until the truck itself lets go. The parents are very unhappy with this truck, especially with what you pay for one of these vehicles. We do have an extended warranty on the truck too. Maybe FordService can look into this aswell?
Last edited by 97madness; 08-10-2014 at 06:49 PM.
#2
Senior Member
You need to get Ford corp Involved in you issue.
#3
I will start from pull plugs check gap and also check oil level. Dealer reflash or have an aftermarket tuner?
Surprised dealer said fine, poring black smoke like diesel and blue smoke from gas engine isnt great.
Surprised dealer said fine, poring black smoke like diesel and blue smoke from gas engine isnt great.
Last edited by chef-j; 08-10-2014 at 06:58 PM.
#6
Ford Customer Service
#7
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SkiSmuggs (08-12-2014)
#9
Senior Member
Thread Starter
Oh i agree with you. Being its my fathers truck (he doesnt do technology very well, so here i am) he insists on the dealer solving the problem. He feels he's paying for it, paid for the warranty (extended) the dealer should take care of him. If the EB was mine (i have a '13 5.0) i wouldve done it myself at this point, and if it didnt work then dealer would be figuring it out.
#10
Senior Member/Vietnam Vet
Oh i agree with you. Being its my fathers truck (he doesnt do technology very well, so here i am) he insists on the dealer solving the problem. He feels he's paying for it, paid for the warranty (extended) the dealer should take care of him. If the EB was mine (i have a '13 5.0) i wouldve done it myself at this point, and if it didnt work then dealer would be figuring it out.
In summary, HAVE THE PLUGS CHANGED!!! This one simple thing may very well solve most of the issues and the dealer won't have to diagnose anything. I don't know why they are so hard headed about it as it has been proven to be a major source of problems since the beginning.
Last edited by SkiSmuggs; 08-13-2014 at 08:46 AM.
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97madness (08-13-2014)