bullitt2655

I noticed a small fluid leak on the garage floor, so did some digging and found a tsb 11-3-25 that looked like it was the cause of the leak (Bulkhead connector). I am 6 months out of the powertrain warranty, but only have 66K on the truck so I called the local dealer where I take it for service (2010 Screw 4.6 XLT) and spoke to the service manager. He said the work usually costs $300-$400 but would do it for $125.

They did as promised, but quoted a different TSB which appears to be the same wording as the one I found (maybe difference between USA and Canada). I thought that was fair and was happy to get the fix done. to F&S

FordServiceCA

Awesome to hear, bullitt2655. Allow me to document your feedback, as it's important to us. Please PM the VIN, odometer reading, full name, phone number, and dealer info.

Kwasi

SVT4MT

Good to hear some positive feedback, too often the haters just use forums to vent their discontent and fire up the blame-thrower at the dealer.

I've been going to the same small town dealer for 10 years, and they have fantastic sales and service staff.

bullitt2655

So true. A lot of people would just go to the dealer, get the work done, pay the bill and complain. If you do a bit of research, some issues can be resolved quite fairly.