Originally Posted by hotelfive
Ok I'm kind of ranting here but also looking for some input as to whether or not there's anything I can do. I got my 2011 FX4 2 years ago and currently have 45,000 km on it. Since the day I bought it I've had nothing but issues. Here are a list of things I've had fixed on it over the past 2 years and 2 months:
-New tires (failed road force test right out of the lot)
-New tonneau cover (leaked like crazy right off the lot)
-Multiple SYNC issues (i've just given up at this point and don't use it)
-Front speaker replaced
-Blower motor for cabin fan replaced
-12 cracked lug bolts replaced
-Rear backup sensor replaced
-Brakes needed service at 40,000km
-Rust appearing along bottom door jamb where weather strip is seated
-As of today a major clunking/rattling sound from front end when I go over a bump
Maybe I'm just too picky but in my opinion that is way too many issues on a truck with 45,000km. I have an appointment at the dealer next week for the last issue and I want to talk to a manager about my lack of satisfaction with my first Ford. Do you think I'm being too picky or do I have a right to go in and complain? Is there anything the dealer can actually do or am I just stuck with this truck for the time being? Just looking for some input.
My New 2012 has had many issue's not the same but I only have 8,400KM on it right now.
had a bunch TSB's tech service bulletin's
Trans shifting hard, not going into reverse right away lagging
Trans lunging off cold start to 3 gear for the trans issue's they did a higher calibration, on the PCM now goes like a raped ape and very smooth and fast off the line no lagging up 1800 rpm very tight feeling, just like my supercharged GTP
Rear end snap pop crack bang replaced oil slinger when going in reverse and worse backing up hill, then started in forward.
sliding rear window latch broke in my hand first time I used it, they had to replace the whole slider
door stopper broke off, replaced
drivers mirror fell out when folded the mirror in.
So No I would go after them, if it was me, and if your dealer won't play nice go to another dealer, I say that cause we have all kinds of dealers around here in Vancouver.
I would contact Ford Service Canada in the forum I think its Ashley she helped me big time, gave the right people to talk with. there in the Community at the top of the forum. look at the top think they have a thread posted.
If you have warranty left id go after them....to get stuff fixed specially that front end.