Caper3x

Wondering who specifically in Alberta has a 2015 F-150 with ACC and Cooling Seats.

1. ACC - Has anyone had a dealer perform the ACC update successfully without frying the component and having to order a new one? If so what dealership?

2. Seat Cooling - Has anyone experienced the seats only cooling the bottoms and not the back / lumbar area? What have you been told about the issue other then "they work as expected".

The ACC I was a the "test subject" and after replacing the ACC component the truck still breaks un expected while passing larger trucks.

Seat cooling is on going as I follow the thread about it so I do not expect anything from the dealership yet - but I know only the seat bottoms cool and the lumbar area gets hot from the TEG unit.

BiffsTruck

Just picked up my 2015 Lariat with ACC and Cooled seats last night at 9pm. I have not had a chance to play with ACC and the seats yet. I will have to check the systems out to see if they work properly.

FordServiceCA

Kudos on your new truck, Caper3x. I'm happy to help resolve your concern. Please PM your VIN, odometer reading, registered name, daytime phone number, and dealer info; I'll loop in your customer service manager to assist.


Congratulations on your 2015 Lariat, BiffsTruck. Be sure to send me a message if you have any questions about your truck in the future.

Kwasi

BiffsTruck

So have had the truck for 1000km now and ACC appears to work fine. Cooled seats only seem to work on seat bottom not the back.

FordServiceCA

Thank you for the updates, BiffsTruck. I would need the VIN to dig further into it; please PM it.

Kwasi

Caper3x

The dealer I dealed with was not the purchasing dealership, the local one. I was not a fan of taking my vehicle to them to begin with. I've spoke to my purchasing dealer and when I take it in for its first service I will have them look at it. The first time I had Jane as my rep but I have not followed up with her with regards to the ACC as that was giving me the issues. The last converatstion with the local dealer was "were waiting to hear back from the engineering department and they have not go back to us", this was 4 weeks ago now. Guess the engineering department must be busy I will let you know what happens once my truck is serviced, probably not until sometime in mid sept. Thanks

RACER X

HUGE thread in the 2015 section w/ the seat cooling prob. that Ford has not really recognized.

FordServiceCA

Thank you for your patience, Caper3x. Have you heard back from the dealer? Please let me know what the engineering department revealed, and I'll see which accompanying measures or/and resources are available.

Kwasi