I had brought my truck into the dealer to have the Hvac control replaced as it did not work all the time along with some other things. WOW. What a mistake!!!!! Got my truck back today and it is totally trashed out!!!! Did I say I hate it when people touch my truck?
They fixed the problems but they wreaked the inside of my truck.
I had a list of 7 things that they screwed up good.
I went to give hell to the service manger and he could not believe how bad my truck looked. His words were "we look like idiots", yes you do! He was the one that had checked me in and remembers how clean my truck was with not one grease or dirt mark on it. He had also said when checking me in that it looks like I really take good care of it and the interior lights like very cool (LEDs).
Here was my list of complaints
1-Random clips and a bolt laying on the back seat that should most likely be some where.
2-Grease/dirt covered everything (dash, door armrest, middle armrest, seat, carpet, door sill,
3-Radio was not put back flush with the surround.
4-Coolant was 2" below the cold fill mark (they had to drain it along with the AC to do the repair)
5-Left there 12" socket laying in the hood track (found this out as the hood was about a 1/2" above the body line).
6-Carpet is ripped up by were the dash meets the floor in the middle.
7-Random pieces of plastic molding are not clipped together
Here are some pics, they are not the best and really do not show how full of grease and dirt everything is.
Hard to see but loaded with dirty marks
Not flush, the clips I had in there to make it flush were found under my mats!!!
Anybody missing this?
Coolant way low, did they not check it after they filled it?
Not that big of a deal but the bracket is upside down!
Service manger said this is 100% not acceptable and the tech that worked on my truck will be looking for a new job come Monday! I say good, if you can't do a better job then this you belong at burger king. There was no attention to detail what so ever.
And I also have two buyers coming to look at my truck this weekend, great. In my ad it says interior is extremely clean and well taken care of, not anymore:fyi:.
As of now they are ordering me all new floor carpet and door sills. For the rest they will be bringing it to a detail shop and have it detailed inside and out til it is prefect. He said if they can't get something out they will replace it, including the seats that a full of it