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Edge, "gryphon" SCT best overall octane/tune choices

Old 04-10-2012, 02:58 PM
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Originally Posted by KidCobra97
I have had my order with them since the 20th of Feb and still waiting! Got my invoice right away and they said they should have it done by the 20th of March. Date came and gone and called, emailed, live chat and still no response. I know the are busy, but im starting to get irritated since I dropped 180 bucks (back in Feb) and still waiting on my tunes and cant even reach them to get an update.
damn...hope that doesnt happen to me..
Old 04-10-2012, 03:02 PM
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Originally Posted by Especial86

I saw you just got your order the other day on the PHP forum, congratulations!..... Did you get your edge In the mail yet?
Oh i see...Yeah i hope you get to keep your canned tunes..not sure how the CS works.

I have had an Edge for a year so i just ordered a custom tune from them for $60. You now dont have to send in the Edge to them. They just email you the tune and download their Pegasus software and go from there. Not sure how its gunna work as of now but i got plenty of time im sure to figure it out. haha
Old 04-10-2012, 03:18 PM
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Originally Posted by 06F150CFCT

Oh i see...Yeah i hope you get to keep your canned tunes..not sure how the CS works.

I have had an Edge for a year so i just ordered a custom tune from them for $60. You now dont have to send in the Edge to them. They just email you the tune and download their Pegasus software and go from there. Not sure how its gunna work as of now but i got plenty of time im sure to figure it out. haha
Hell yeah i did the same and mine says to expect it on the 27th aswell but what that other guy said has me hoping im not looking at a ridiculously long wait aswell good luck on getting your tunes soon!! Haha
Old 04-10-2012, 03:33 PM
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Originally Posted by TxCustoms89

Hell yeah i did the same and mine says to expect it on the 27th aswell but what that other guy said has me hoping im not looking at a ridiculously long wait aswell good luck on getting your tunes soon!! Haha
Same to you man...hopefully we get them when they said we will get them. Have to see who gets theres first!! haha
Old 04-10-2012, 04:26 PM
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Originally Posted by 06F150CFCT

Same to you man...hopefully we get them when they said we will get them. Have to see who gets theres first!! haha
Haha yeah and i just seen a post from phps corey on facebook saying she got a very rude and expletive filled email saying someone hadnt recieved his tune in 2 months and something better happen quick......she refunded his money and canceled order saying they tried to get a hold of him because his info given didnt match the info in his fusion account and his email was different too but they got no reply and they would rather give a refund than deal with irate customers....haha i wonder if it was that guy if so i guess he wont be getting his tunes!!
Old 04-10-2012, 04:29 PM
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Originally Posted by 06F150CFCT
damn...hope that doesnt happen to me..

I called PHP today and talked to Bill and I got my tunes emailed to me, just have to wait to get home from work and download them. He said that there is something weird going on with some email address from yahoo, aol, hotmail where it is flagging .exe files and not letting the email go through.

While on the phone he looked up my stuff and I got the email within a min.

Cant wait to get my @$$ home and download my tunes!!!

Last edited by KidCobra97; 04-10-2012 at 04:38 PM.
Old 04-10-2012, 04:32 PM
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Originally Posted by TxCustoms89
Haha yeah and i just seen a post from phps corey on facebook saying she got a very rude and expletive filled email saying someone hadnt recieved his tune in 2 months and something better happen quick......she refunded his money and canceled order saying they tried to get a hold of him because his info given didnt match the info in his fusion account and his email was different too but they got no reply and they would rather give a refund than deal with irate customers....haha i wonder if it was that guy if so i guess he wont be getting his tunes!!
It was not me!!!! I understand that they were busy and knew that it could have taken up to 8 weeks. Like I said ^^^ I talked to bill and got my tunes!!!!

I prob would have done the same thing if i were PHP!!!!!
Old 04-10-2012, 04:38 PM
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Originally Posted by KidCobra97

It was not me!!!! I understand that they were busy and knew that it could have taken up to 8 weeks. Like I said ^^^ I talked to bill and got my tunes!!!!

I prob would have done the same thing if i were PHP!!!!!
Hell yeah glad everything worked out for you have fun when you get home im sure you cant wait!
Old 04-10-2012, 04:53 PM
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Well I got my invoice today from Corey, so it looks like the gears are turning again over at PHP.
I tried calling and haven't heard back about my tune dilemma yet. So I'm gonna write an email to Bill tomorrow. I'm gonna offer a suggestion that he add a provision for special requests regarding overwriting or adding tunes to the CS and CTS. This way people who want to keep their canned tunes and just add custom tunes to the list (if it's possible), can now have that option. Im not trying to be a pain in the rear, but I was under the impression this whole time that your custom and canned tunes were on a list that you could select from.
Old 04-10-2012, 04:59 PM
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i have been dealing with PHP since '08 and they are the toughest people to get a hold of i will deal with them one way and one way i call till i get a hold of some one because i tried emails and all there other stuff and the only way stuff happens is when i talk to someone GOOD LUCK

P.S. what is the reason 95% of Companies fail (lack of communication) they are good at what they do but not that good

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