brichter14

Got a used edge evo in the mail today. Went to install it. Thought i had everything how i wanted it. The trucks display started saying "check gauges" and the truck wont even attempt to start.

I have returned to stock settings on the evo, unplugged it, unhooked the battery and so on and my truck just sits dead. Any help would be great.

stmar

Sounds like you need to call Edge and have them work their magic.

Summers22

iTrader: (2)

Did you update the software before installing it? What year and engine do you have and what model number is the Edge? Something is wrong, I doubt its the actual unit itself.....

techrep

iTrader: (1)

yeah...not getting the whole story here...

homer

I agree... especially if you could re-flash the ECM back to stock... The edge is obviously talking to the ECM and able to program it. I know a low/weak battery can cause the check gauges but you'd get the obvious signs (starter click, etc).

brichter14

Turns out the unit i got is super old and not updateable. I called edge and they are awesome and are going to send me a new unit that is internet updateable. Awesome service!

Summers22

iTrader: (2)

Wow, that is amazing! Plus one for their customer support!

Bossgame

How did you get your truck to start back up?

brichter14

They sent me a new unit that I could connect to the computer via USB. I downloaded their software and plugged it back into the truck. All good now. They have great customer support

Summers22

iTrader: (2)

Wow, they got it to you in 2 days? Awesome!