Bringing the F150 to quick service.......
09-25-2015, 09:28 PM
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Bringing the F150 to quick service.......
I realize this is going to be a long story, I do hope you guys will take the time to read and give me you opinion:
Not to long ago I brought my 2004 Ford F150 FX4 5.4 V8 to Tires Plus to change tires and an oil change.
The car was put on the bridge and lifted, they then installed the tires (Destination LE2). After installing the tires and letting the bridge go down they noticed that they had put the tires the wrong way on the car after I asked them where the white letter where. The mechanic told us: well we thought you would like it this way better. Then they started with the oil change. While busy with the oil change one of the mechanics jumped in the car and drove it half the length of the bridge backwards. Oil was leaking on the bottom of the car like crazy. Then 2 different mechanics started screaming that he had to stop and they immediately looked at my wife and me to see our response. When the mechanic in the car stopped and turned of the engine, they lifted the car again. This to screw the cap back on the bottom of the engine. There was so much oil leaking that they needed to clean the floor with at least 9 towels and after that they needed to clean the engine for more then 20 minutes. After cleaning everything up they drove our car back to the parking lot. Conveniently they broke on of my tire caps as well and just did put the screw that belonged to the cap, in a plastic bag. Then I also had to find my own tire equipment from my personal lift, that they used to put on of the spares back under the car. When walking to the parking lot to drive away, after paying for the service, I noticed the broken cap and that they didn’t put the lock back besides the license plate.
A day or 2 after the service I heard the engine making strange noise but since there was no warning on the dashboard I thought nothing about it. It sounded like it made just more noise to me. However a couple of days later the check engine light went on and we immediately brought the car to our car dealer. It turned out to be a code P0022 error which means that Bank 2 was over retarded. A problem that can occur if the engine is running low or out of oil, according to the diagnostic flow. Furthermore I had several specialists already telling me that this oil change and starting the car without the caps on it is most likely the incident triggering the error. This seems to be a serious error and repair is estimated between 2700 and 7000 dollar depending on the level of damage.
Now Tires Plus did their own investigation. They claim the problems with the car have nothing to do with the oil change and starting the car while doing so. Their "specialist"claims that there was lubricant on the parts and that the cam phasers where scored. They also claim that no damage has been found in the engine that would be considered typical to running the car dry. He claims it is old age and mileage that did this.
I don't believe this. i have been told by several mechanics that the cam phasers are pressure actuated and therefore running the car without a completely closed circuit, even for a short amount of time, will set the phasers of time.
What do you guys think?
Not to long ago I brought my 2004 Ford F150 FX4 5.4 V8 to Tires Plus to change tires and an oil change.
The car was put on the bridge and lifted, they then installed the tires (Destination LE2). After installing the tires and letting the bridge go down they noticed that they had put the tires the wrong way on the car after I asked them where the white letter where. The mechanic told us: well we thought you would like it this way better. Then they started with the oil change. While busy with the oil change one of the mechanics jumped in the car and drove it half the length of the bridge backwards. Oil was leaking on the bottom of the car like crazy. Then 2 different mechanics started screaming that he had to stop and they immediately looked at my wife and me to see our response. When the mechanic in the car stopped and turned of the engine, they lifted the car again. This to screw the cap back on the bottom of the engine. There was so much oil leaking that they needed to clean the floor with at least 9 towels and after that they needed to clean the engine for more then 20 minutes. After cleaning everything up they drove our car back to the parking lot. Conveniently they broke on of my tire caps as well and just did put the screw that belonged to the cap, in a plastic bag. Then I also had to find my own tire equipment from my personal lift, that they used to put on of the spares back under the car. When walking to the parking lot to drive away, after paying for the service, I noticed the broken cap and that they didn’t put the lock back besides the license plate.
A day or 2 after the service I heard the engine making strange noise but since there was no warning on the dashboard I thought nothing about it. It sounded like it made just more noise to me. However a couple of days later the check engine light went on and we immediately brought the car to our car dealer. It turned out to be a code P0022 error which means that Bank 2 was over retarded. A problem that can occur if the engine is running low or out of oil, according to the diagnostic flow. Furthermore I had several specialists already telling me that this oil change and starting the car without the caps on it is most likely the incident triggering the error. This seems to be a serious error and repair is estimated between 2700 and 7000 dollar depending on the level of damage.
Now Tires Plus did their own investigation. They claim the problems with the car have nothing to do with the oil change and starting the car while doing so. Their "specialist"claims that there was lubricant on the parts and that the cam phasers where scored. They also claim that no damage has been found in the engine that would be considered typical to running the car dry. He claims it is old age and mileage that did this.
I don't believe this. i have been told by several mechanics that the cam phasers are pressure actuated and therefore running the car without a completely closed circuit, even for a short amount of time, will set the phasers of time.
What do you guys think?
09-26-2015, 12:43 AM
#2
Timber Baron
Where did the oil come out? Drain plug, oil filter, or fill cap. Those are the only three things that get touched during an oil change.
If they filled the engine with new oil before they started it, and the oil only started spewing after they started it, I would say it was the oil filter. They probably didn't get the old gasket off the filter housing. If the truck ran for less than a 60 seconds, which it sounds like the case is, I'd say that the engine was NOT starved of oil and would not be the cause of your later problem.
If they filled the engine with new oil before they started it, and the oil only started spewing after they started it, I would say it was the oil filter. They probably didn't get the old gasket off the filter housing. If the truck ran for less than a 60 seconds, which it sounds like the case is, I'd say that the engine was NOT starved of oil and would not be the cause of your later problem.
09-26-2015, 08:07 AM
#3
Senior Member
Pretty clear they were draining oil. Plug out, filter unknown, cap unknown. I would think it caused damage. Get a lawyer.
09-26-2015, 01:59 PM
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Where did the oil come out? Drain plug, oil filter, or fill cap. Those are the only three things that get touched during an oil change.
If they filled the engine with new oil before they started it, and the oil only started spewing after they started it, I would say it was the oil filter. They probably didn't get the old gasket off the filter housing. If the truck ran for less than a 60 seconds, which it sounds like the case is, I'd say that the engine was NOT starved of oil and would not be the cause of your later problem.
If they filled the engine with new oil before they started it, and the oil only started spewing after they started it, I would say it was the oil filter. They probably didn't get the old gasket off the filter housing. If the truck ran for less than a 60 seconds, which it sounds like the case is, I'd say that the engine was NOT starved of oil and would not be the cause of your later problem.
The oil gutst from under the engine and they needed at least 9 towels to get rid of it from the floor. After that they needed about 30 minutes to clean up the whole top side of the engine. I am not a mechanic but it sounds to me it has been leaking extensively.
Ford says they performed a oil pressure test which shows 25 psi at hot idle, which is as I have been told within manufacturer specifications. Then they removed the right side valve cover and #2 and #3 cam caps. They found scoring on caps and cam and delimitation on cam lobes due to oil starvation. Reach replacement of long block.
This conclusion from Ford says to me that this did happen due to the incident. Or am I reading it wrong?
09-26-2015, 02:00 PM
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09-26-2015, 05:01 PM
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I didn't even need to read past the part that said, "I took my truck to tires plus."
09-26-2015, 06:13 PM
#7
Timber Baron
I'm still not sure what happened. There is no way for oil to squirt out the top of the engine, even if the fill cap is left off.
If the cam and cam caps are scored, that doesn't necessitate replacement of the block.
If the cam and cam caps are scored, that doesn't necessitate replacement of the block.
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09-26-2015, 06:19 PM
#8
so did you take it to Ford mech after this happened? It reads like you did. If so and Ford mech says this caused it, I would get a lawyer. They probably owe you a new motor. You still didnt say where the oil was leaking from, drain plug or filter. Sounds like drain plug to me, if so you can lose oil quick that way and damage your motor. Either way keep us updated and good luck
09-26-2015, 08:22 PM
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About the engine itself, Ford told me that I could replace one of the cam phasers, with an approximate cost of 2700 dollar. However they also told me that it would put me at risk to get the same issue again. Therefore they gave the advice to replace the whole engine.
I am really unfamiliar with engines and cars. i only know how to drive one ;-)
Heck, you guys figured that out the moment I said that I brought my car to Tires Plus.
09-26-2015, 08:25 PM
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so did you take it to Ford mech after this happened? It reads like you did. If so and Ford mech says this caused it, I would get a lawyer. They probably owe you a new motor. You still didnt say where the oil was leaking from, drain plug or filter. Sounds like drain plug to me, if so you can lose oil quick that way and damage your motor. Either way keep us updated and good luck
The oil for sure leaked out of the drain plug.