Warranty claim denied...
10-03-2013, 04:36 PM
#1
Warranty claim denied...
went into the local ford dealer to get my power fold mirrors checked on my 11 fx2, because the mirrors were folding and hitting the side of the truck and causing damage on both the mirror and the black piece that connects the mirror to the truck itself. my warranty claim was denied because my mirror reflectors were tinted black. I don't have the slightest clue what that would have to do with my mirrors hitting the side of the truck when they're folded! I'm baffled. would this actually cause any difference if they were orange or tinted???
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OddBall (10-03-2013)
10-03-2013, 04:51 PM
#3
Senior Member
went into the local ford dealer to get my power fold mirrors checked on my 11 fx2, because the mirrors were folding and hitting the side of the truck and causing damage on both the mirror and the black piece that connects the mirror to the truck itself. my warranty claim was denied because my mirror reflectors were tinted black. I don't have the slightest clue what that would have to do with my mirrors hitting the side of the truck when they're folded! I'm baffled. would this actually cause any difference if they were orange or tinted???
Do some quick research on that and look at what you did to the truck. Is there -any- chance it caused the problems? Did you remove the mirrors to do the work, pull anything off, etc...
He has to prove it so wave that act in his face.
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RRSport (10-03-2013)
10-03-2013, 04:55 PM
#4
Senior Member
Take it to a different dealer.
10-03-2013, 05:05 PM
#5
Senior Member
I've never understood why a dealer would look for a way to deny a warranty claim. They get paid to fix it. They even make more per hour on warranty work then for non warranty work!
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10-03-2013, 05:31 PM
#7
I'd love to see the print out with notes saying painted reflector caused clearance issues with folding mirrors.
I don't have power folds but my mirror glass also rests against the window trim some times changing the mirror glass position.
This is a design flaw.
I don't have power folds but my mirror glass also rests against the window trim some times changing the mirror glass position.
This is a design flaw.
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10-03-2013, 05:33 PM
#8
WRONG!!
Ford corporate are to blame for warranty work being denied for the most part, they slashed warranty repair times and that is all the dealer gets because they supply the parts.
1 day Ford paid 16 hrs to replace an engine and the next day it got slashed down to 8 because of some unknown super tech that did it in that amount of time.
Trickle down effect for EVERY operation under warranty. That's why you can't find any tech's worth a damn at the dealer any more, we ALL left.
Dealers are now mostly staffed with loober goober children that can't decide whether to pick their nose or turn a wrench.
Don't take my word for it, head over to www.flatratetech.com and join the forum or just scroll thru some of the threads.
.
Last edited by RLXXI; 10-03-2013 at 05:37 PM.
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10-03-2013, 05:50 PM
#9
WRONG!!
Ford corporate are to blame for warranty work being denied for the most part, they slashed warranty repair times and that is all the dealer gets because they supply the parts.
1 day Ford paid 16 hrs to replace an engine and the next day it got slashed down to 8 because of some unknown super tech that did it in that amount of time.
Trickle down effect for EVERY operation under warranty. That's why you can't find any tech's worth a damn at the dealer any more, we ALL left.
Dealers are now mostly staffed with loober goober children that can't decide whether to pick their nose or turn a wrench.
Don't take my word for it, head over to www.flatratetech.com and join the forum or just scroll thru some of the threads.
.
Labor rate at my last shop was $36-40. Warranty work was $21
10-03-2013, 06:01 PM
#10
Senior Member
