Truck is going in this afternoon, progress thread
#71
Beer Gut Extraordinaire
Thread Starter
Wish you the best buddy, hope they can get it taken care of!!
I often try my best to hide my age from most people on this forum. When people don't know my age, everything is respected and when I tell people I'm also 18, people automatically put us into the "spoiled, non working, greedy" kids and are complete A-Holes. Amazing how judgemental people are only knowing a number.. Seems like people need to just respect everyone, age doesn't always determine maturity!! Hardcore is probably the most mature 18 year old out there
I often try my best to hide my age from most people on this forum. When people don't know my age, everything is respected and when I tell people I'm also 18, people automatically put us into the "spoiled, non working, greedy" kids and are complete A-Holes. Amazing how judgemental people are only knowing a number.. Seems like people need to just respect everyone, age doesn't always determine maturity!! Hardcore is probably the most mature 18 year old out there
Ford's customer service and warranty work has driven me away from ever owning another Ford vehicle. First with my '13 Mustang and now with our '11 F350. Absolutely ridiculous. I hope yours gets fixed bud, I really do.
If anyone else craps on this thread with useless comments about the OP, or otherwise, I'll deal with them individually. There's no reason for the entire thread to get shut down
If anyone else craps on this thread with useless comments about the OP, or otherwise, I'll deal with them individually. There's no reason for the entire thread to get shut down
Yes the issue is indeed IMO Ford knows of an issue, then issues a TSB or recall, then tries to get out of it because you may have done something that has nothing to do with a pre existing defect or bad workmanship. If your the single guy having a unknown issue because you blew up your engine or modded your truck to cause the issue it is a different story, but no one is trying to pass off something they did as a Ford issue in this thread. From what I have experienced personally IMO they will try to get out of what they can even if they know it is a pre existing issue on their part. Just my opinion.
Thank you all for joining in on the thread and supporting me to get this stuff fixed! More awareness = More result. Stay tuned for updates, you guys will be the absolute first to know about them. I can feel that there is alot riding on this thread, On my end too. My family also owns and operates a small commercial pipefitting business, which means a whole lot of fleet sales. They have 2 Ford pickups now. Plenty of future business is riding on what Ford does with my truck.
#72
Senior Member
You must be misunderstood if you think I'm looking for a fight. I'm looking for a resolution because I've been let down many-a times by my F-150. I depend on this vehicle every day and there has been more instances than I'd like to admit where my pickup has let me down. I said it before, but owning a new vehicle should NOT be so stressful. This was an expensive vehicle, So naturally I want a resolution, and naturally I'm really not too happy about my current situation. What are you expecting me to say/do? Throw me a bone! Like I said before, I de-tuned months ago. My aftermarket struts were installed by a Ford dealer. Some Ford dealers specialize in the installation of leveling kits on new trucks. Do you really think Ford dealers would install them if they ruined the truck's steering? And I will say it yet again, these issues were present long before the mods.
#73
Beer Gut Extraordinaire
Thread Starter
I do see that the noise supposedly was present pre mods, but if the leveling kit/struts were the source of the noise they will not, and should not be covered by Ford. No dealer "specializes" in installing aftermarket parts, and Ford does not authorize or honor any warranty on parts other than OEM and Ford Factory Accessories.
Ford will warranty any part they install pre-sale.
#74
Ex Badge Bunny
I do see that the noise supposedly was present pre mods, but if the leveling kit/struts were the source of the noise they will not, and should not be covered by Ford. No dealer "specializes" in installing aftermarket parts, and Ford does not authorize or honor any warranty on parts other than OEM and Ford Factory Accessories.
#75
Beer Gut Extraordinaire
Thread Starter
Ford's argument is invalid.
#76
Senior Member
I always like their answer(All brand dealerships) when they cant find the solution to the problem, they all say quote " It is the characteristics of the vehicle". And they expect you to be happy and live with it. That is a answer I believe that is being instilled in the industry when automakers have production defects that they will not spend the money on to make it right. Anyway, I hope they dont do that to you and they resolve your issues. These trucks are very expensive and trading can be costly, trust me I know! take care and will watch for results.
Last edited by Koolponycar; 10-09-2013 at 10:21 PM.
#77
+1
Totally Unnecessary. Take your hostile comments elsewhere. There will be no bashing in the thread. Contrary to your comment, I actually DO know ****. Younger people aren't idiots.
On a relevant note, I just touched base with Tracey at Ford of Canada. She will be talking with my dealership later today and be calling me back with progress. Seems to be going OK so far on the customer service front..whether they fix my truck or not is what I am really concerned about.
Totally Unnecessary. Take your hostile comments elsewhere. There will be no bashing in the thread. Contrary to your comment, I actually DO know ****. Younger people aren't idiots.
On a relevant note, I just touched base with Tracey at Ford of Canada. She will be talking with my dealership later today and be calling me back with progress. Seems to be going OK so far on the customer service front..whether they fix my truck or not is what I am really concerned about.
My comment had nothing to do with age. Claiming "I know my ****" will always get you in trouble. Nothing hostile. People that truly know their **** have absolutely no reason to proclaim so. One of the smartest things you can ever do is let your actions speak for you.
#78
Senior Member
Incorrect. The dealer may warranty a part they install, that's up to their discretion. FORD will not warranty any part other than OEM or accessories, as I said. You're talking to someone who repairs vehicles under warranty at a Ford dealer and submits claims.
#79
Beer Gut Extraordinaire
Thread Starter
That's what I meant, the dealer. It doesn't really make any difference.
#80
Senior Member
Your local dealer may use them as an installer, but Ford does not have anything to do with it, and will not pay a dime towards repairs.
People need to realize dealers and Ford motor company are totally different entities.
The following 2 users liked this post by forayzor:
black09stx (10-17-2013),
Scrappy Doo (10-10-2013)