Question for #FordService
06-06-2014, 02:21 PM
#31
Senior Member
Thread Starter
06-06-2014, 03:33 PM
#32
Ford Customer Service
What's the lastest and greatest news on your truck? How many miles do you have on it?
Crystal
06-06-2014, 03:37 PM
#33
Senior Member
Thread Starter
@FordService
About 44,000. It's a 2010 with an in-service date of 11/20/10. But I have a premium extended warranty as well.
Went to the dealer yesterday. Service manager took some additional pictures and said he is going to send another complaint/ticket to Ford to see what they're going to do about it.
Yesterday, I did call Ford myself and expressed my displeasure over having to waste my time over something that should be pretty trivial to fix.
How am I going to trust Ford to fix my truck with something major?
ETA: He said the same thing about the condition of my truck as he did in November. It's exceptional. Zero rust, zero corrosion, zero dings/scratches. It's been well taken care of and (sadly) it has never towed.
Last edited by volsbear; 06-06-2014 at 03:40 PM.
06-06-2014, 03:46 PM
#34
Ford Customer Service
@FordService
About 44,000. It's a 2010 with an in-service date of 11/20/10. But I have a premium extended warranty as well.
Went to the dealer yesterday. Service manager took some additional pictures and said he is going to send another complaint/ticket to Ford to see what they're going to do about it.
Yesterday, I did call Ford myself and expressed my displeasure over having to waste my time over something that should be pretty trivial to fix.
How am I going to trust Ford to fix my truck with something major?
ETA: He said the same thing about the condition of my truck as he did in November. It's exceptional. Zero rust, zero corrosion, zero dings/scratches. It's been well taken care of and (sadly) it has never towed.
About 44,000. It's a 2010 with an in-service date of 11/20/10. But I have a premium extended warranty as well.
Went to the dealer yesterday. Service manager took some additional pictures and said he is going to send another complaint/ticket to Ford to see what they're going to do about it.
Yesterday, I did call Ford myself and expressed my displeasure over having to waste my time over something that should be pretty trivial to fix.
How am I going to trust Ford to fix my truck with something major?
ETA: He said the same thing about the condition of my truck as he did in November. It's exceptional. Zero rust, zero corrosion, zero dings/scratches. It's been well taken care of and (sadly) it has never towed.
Crystal
