Go Back   Ford F150 Forum - Community of Ford Truck Fans > Late Model F150s > 2009 - Present Ford F150
Sign in using an external account
Register Forgot Password?


Reply
 
 
 
 
Thread Tools Search this Thread Display Modes
Old 11-05-2013, 08:13 AM   #1
Senior Member
 
volsbear's Avatar
 
Join Date: Apr 2011
Location: SW Suburbs of Chicago
Posts: 9,405
Mentioned: 13 Post(s)
Thanks: 32
Thanked 54 Times in 50 Posts
Feedback Score: 0 reviews
Default Question for #FordService

I have a 2010 Ford F-150 XLT. It is just shy of its third year of service, however I purchased a premium extended warranty. Over the last three years, my dealer has had to replace the license plate lights at least eight times when the outer piece pops up during travel. I walked out to the truck this morning and saw that, again, the license plate light has popped off.

My dealer has been lazy about the issue. They seem content fixing the problem, billing Ford for their time, and waiting for it to happen again. I'm fed up. Every time I drop it off, it's at least a two hour wait for them to repair it. I am disgusted that (a) the dealer can't permanently fix this, and (b) Ford doesn't seem to care when the dealer sends through a service bulletin inquiry.

How can we fix this...PERMANENTLY? I have sat at the dealer for over 20 hours FOR A LICENSE PLATE LIGHT. And they're stingy about loaners.

Thanks.
volsbear is online now   Reply With Quote
Old 11-05-2013, 08:27 AM   #2
Senior Member
 
BucketMan's Avatar
 
Join Date: Sep 2011
Location: Roanoke, VA
Posts: 1,861
Mentioned: 7 Post(s)
Thanks: 96
Thanked 288 Times in 213 Posts
Feedback Score: 0 reviews
Default

Silicone. Gorilla glue, duct tape!
__________________
2011 FX4 Luxury SCREW EcoBoost 157" WB Charter member of both the 55 MPH and 5 MPH SHUDDER club
BucketMan is offline   Reply With Quote
Old 11-05-2013, 08:31 AM   #3
Senior Member
 
volsbear's Avatar
 
Join Date: Apr 2011
Location: SW Suburbs of Chicago
Posts: 9,405
Mentioned: 13 Post(s)
Thanks: 32
Thanked 54 Times in 50 Posts
Feedback Score: 0 reviews
Default

Quote:
Originally Posted by BucketMan View Post
Silicone. Gorilla glue, duct tape!
Dealer claims they tried gluing it. I'll tell ya one thing - if anything major goes wrong with this truck, I'll be taking it somewhere else. How can I trust these guys with a major mechanical issue when they can't fix a light?
volsbear is online now   Reply With Quote
Old 11-05-2013, 08:35 AM   #4
Senior Member
 
RES4CUE's Avatar
 
Join Date: Feb 2010
Location: Manassas Va
Posts: 6,369
Mentioned: 15 Post(s)
Thanks: 2,020
Thanked 865 Times in 671 Posts
Feedback Score: 0 reviews
Default

Quote:
Originally Posted by volsbear View Post
Dealer claims they tried gluing it. I'll tell ya one thing - if anything major goes wrong with this truck, I'll be taking it somewhere else. How can I trust these guys with a major mechanical issue when they can't fix a light?
Go get two part epoxy. They should have it at HD or lowes.
__________________
2010 F150 STX Scab 4.6 3V, 6Spd, 3.73 LS diff, SCT X3 with 5 Star custome tunes, Bilinvic retrofit HIDs with FX heads, SGM buckets, flat black orbit shrouds, Morimoto 5Five ballasts, 5000k 5Five bulbs, and Evox-R projectors, Auto headlight mod, added TBC, Kenwood DDX 616 with rear cam, SGM Scorche HU surround, Infinity speakers x 4 and Sound Ordinance sub, Nitto TG 275/70-18s,
RES4CUE is offline   Reply With Quote
Old 11-05-2013, 10:08 AM   #5
Member
 
Join Date: Oct 2012
Location: Tucson, AZ
Posts: 3,805
Mentioned: 16 Post(s)
Thanks: 1,885
Thanked 572 Times in 402 Posts
Feedback Score: 0 reviews
Default

At least they are working with you... my dealer denied my warranty claim when a buddy of mine stepped up onto my rear bumper and it snapped. I backed into a bush months earlier and it left a couple marks on it. "sorry sir, we are denying your claim." Thankssss
rdkev is offline   Reply With Quote
Old 11-13-2013, 10:55 AM   #6
Senior Member
 
volsbear's Avatar
 
Join Date: Apr 2011
Location: SW Suburbs of Chicago
Posts: 9,405
Mentioned: 13 Post(s)
Thanks: 32
Thanked 54 Times in 50 Posts
Feedback Score: 0 reviews
Default

Looks like they're buying me a new bumper soon.
volsbear is online now   Reply With Quote
Old 11-13-2013, 11:06 AM   #7
Senior Member
 
Join Date: May 2013
Location: Collierville, Tn
Posts: 872
Mentioned: 2 Post(s)
Thanks: 42
Thanked 102 Times in 80 Posts
Feedback Score: 0 reviews
Default

how much is your time worth? i would just fix it myself. 20 hours of my time at what you make an hour plus the headache, plus being without your truck. pull the wiring up tight and put a tywrap on it should keep it from popping out if i understand what it is doing.
white08gt is offline   Reply With Quote
Old 11-13-2013, 11:11 AM   #8
Member
 
Join Date: Jul 2012
Posts: 37
Mentioned: 0 Post(s)
Thanks: 0
Thanked 9 Times in 7 Posts
Feedback Score: 0 reviews
Default

That is a common problem dont allow them to glue it demand replacement as you have seen glue wont last. Plus it will take less time or you can do it yourself. Dont be rude but dont let them walk on you like they have been. Force thwm to put you in a rental every time its what you paid for and what they owe you.
hendersonjosephl is offline   Reply With Quote
Old 11-13-2013, 11:27 AM   #9
Senior Member
 
volsbear's Avatar
 
Join Date: Apr 2011
Location: SW Suburbs of Chicago
Posts: 9,405
Mentioned: 13 Post(s)
Thanks: 32
Thanked 54 Times in 50 Posts
Feedback Score: 0 reviews
Default

Quote:
Originally Posted by white08gt View Post
how much is your time worth? i would just fix it myself. 20 hours of my time at what you make an hour plus the headache, plus being without your truck. pull the wiring up tight and put a tywrap on it should keep it from popping out if i understand what it is doing.
I'm not paying for a part.
volsbear is online now   Reply With Quote
Old 11-13-2013, 04:56 PM   #10
Member
 
Join Date: Jul 2013
Posts: 42
Mentioned: 0 Post(s)
Thanks: 0
Thanked 1 Time in 1 Post
Feedback Score: 0 reviews
Default

Good luck with this one. I can't get them to replace my rear step pad for a stripped ot license plate screw hole. My truck had 1,200 miles on it and only one of the 2 screws holding my plate on. And the dealer had to submit a picture of the screw hole in the rear step pad for approval to for, to cover it under warranty. It was denied, saying it was customer abuse. Its a crappy design. So I have to buy a new cover on my own dime. Ford is losing sight of their customers and short sightedness for having customers being a repeat customer. When they are burning people on ligtiment warranty repairs.
Motor City is offline   Reply With Quote
Old 11-13-2013, 04:56 PM
 
 
 
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Join F150 Forum

 

The Mustang Source
All times are GMT -4. The time now is 08:49 AM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.
Copyright 2006 - 20011 F150forum.com
This site is in no way affiliated with the Ford Motor Company.