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PSA - Pop and Lock Power Tailgate Lock Install

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Old 07-14-2014, 08:53 PM   #1
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Default PSA - Pop and Lock Power Tailgate Lock Install

So, I wanted to post this little PSA after I spent far too long messing with my pop and lock today..

First, make sure you download the NEW directions from their website. HERE

The kit I got had the wrong wire colors, and wrong directions for mounting the actuator... it said nothing about putting two washers under the actuator, which was causing some sort of binding, and preventing it from working.

As for the wiring.. The directions I got were for the passenger side only, but didn't specify that of course...

Quote:
2009 and Up
Drivers Side: Locate the Grey/with a Brown(tan) stripe wire and the Light Blue/with Green stripe wire on the drivers side.
Passenger side: Locate the Grey/with a Brown(tan) stripe wire and the Purple/with Grey stripe wire
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Old 07-24-2014, 04:34 PM   #2
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Default Pop and Lock

Thank you for your post, tonhe. We have updated our instructions to make the installation process as straight-forward as possible. If you have any questions or need assistance please visit our website http://www.popandlock.net or call our Technical Support at 800.342.5911 and ask for Jason. He will be able to help you out with whatever you need. Thanks for choosing Pop & Lock!
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Old 07-24-2014, 09:53 PM   #3
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PopLockParker, are there instructions that show you how to disassemble the tailgate with the step and camera - I have a 2010 Lariat and have purchased the PL8250 but not sure now to disassemble and install.
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Old 07-24-2014, 10:52 PM   #4
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Originally Posted by PopLockParker View Post
Thank you for your post, tonhe. We have updated our instructions to make the installation process as straight-forward as possible. If you have any questions or need assistance please visit our website http://www.popandlock.net or call our Technical Support at 800.342.5911 and ask for Jason. He will be able to help you out with whatever you need. Thanks for choosing Pop & Lock!
I'm still waiting on a return call from voicemail from almost 24 hours ago.
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Old 07-25-2014, 04:03 AM   #5
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I have installed a couple so far. No big issues to date. I'm just not sure where to tie into the harness on a two - door Tremor. I was gonna tackle it this coming weekend.
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Old 07-25-2014, 03:56 PM   #6
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still waiting lol great service.
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Old 07-28-2014, 09:37 AM   #7
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Originally Posted by Damn Dirty Ape View Post
I'm still waiting on a return call from voicemail from almost 24 hours ago.
Please try calling again today! I'm sorry about the delay. We had some staff changes last week. The number is 800-342.5911. Jason or Sarah will be able to help you out!
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Old 07-28-2014, 10:12 AM   #8
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Quote:
Originally Posted by PopLockParker View Post
Please try calling again today! I'm sorry about the delay. We had some staff changes last week. The number is 800-342.5911. Jason or Sarah will be able to help you out!
The staff changes caused messages to be lost?
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Old 07-29-2014, 05:50 PM   #9
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Originally Posted by rsnider1961 View Post
PopLockParker, are there instructions that show you how to disassemble the tailgate with the step and camera - I have a 2010 Lariat and have purchased the PL8250 but not sure now to disassemble and install.
Some people find it easier to take the step off by removing the 6 bolts and then replacing it after installing the lock. There are currently no instructions for this but we are in the process of updating all of our current instructions. Again, if you need assistance please call our tech support at 800.342.5911. I hope this helps!
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Old 07-29-2014, 05:55 PM   #10
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Quote:
Originally Posted by Damn Dirty Ape View Post
The staff changes caused messages to be lost?
I'm not sure what the problem was there... I'm sorry about that. Please try calling again, we'd love to help you out in any way possible. 800.342.5911.
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Old 07-29-2014, 05:55 PM
 
 
 
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