Not happy with Bak right now - Rollx & Bak Box
#1
Not happy with Bak right now - Rollx & Bak Box
After waiting nearly 4 weeks to receive, I installed a Bak Rollx on my 2011 Ecoboost F150 recently. The rear corners seal very poorly. I saw a Youtube video recently shot a 2 weeks before I received mine that showed BAK removed the rear flap and redesigned where the cover meets the tailgate so I was surprised when I did not receive the same one. I also have encountered some dripping in through the rails too and was told I have the wrong rail seals. It was referred to Warranty earlier in the week and I have not been contacted yet, hopefully hear back this week and it gets sorted out. Other than that, it is a really nice cover.
So next chapter in the saga, after waiting nearly 6 weeks, my Bak Box finally arrives. I just went to install it, only to find that one set of screw holes were drilled misaligned and I cannot complete the install. I have just emailed my pics off to Bak and will call them on Monday. I cannot believe that escaped their quality control.
So next chapter in the saga, after waiting nearly 6 weeks, my Bak Box finally arrives. I just went to install it, only to find that one set of screw holes were drilled misaligned and I cannot complete the install. I have just emailed my pics off to Bak and will call them on Monday. I cannot believe that escaped their quality control.