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Old 09-28-2014, 08:15 PM   #1
wait. what?
 
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Default HELP! did this SCT 5015 just brick my truck?

alright guys, my new truck is a 2014 F150 King Ranch Ecoboost 3.73 axle. I bought an SCT Livewire 5015 used from someone who had it on a 2013 Limited, I verified that it was unmarried, then I plugged it in to my computer, downloaded the auto updating software from SCT's website. let it install 27 updates. then I went and installed it on my truck. stock 87 tune.

it ran through everything, it said tune complete, turn key off. so I turned the key off, took it out, put it back in and nothing. the odometer it nothing but dashes. it will not even attempt to turn over. it says starting system fault, low oil pressure, service advancetrac, etc etc. I have absolutely no idea what to do.

I unplugged the tuner, took the key out and put it back in several times, and whether the key is on or off when I try to change the tune or return to stock, I get an error that either says turn key on, or turn key off. either way, just does back to the main menu after I do this. I set the key detect setting to none and it didn't help at all.

I have to run to my shop 15 miles away to grab a wrench, I'm going to try pulling the battery off to see if that does anything but I'm not too hopeful. does anyone else have any other suggestions? the truck is a week old with 1100 miles on it, I certainly hope I don't end up needing a new ECU because of this.

thanks in advance
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Old 09-28-2014, 08:23 PM   #2
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Did it store your stock tune first before it downloaded the sct tune? You will need to definitely call SCT first thing in the morning. Sounds like something happened on the update and the file is possibly corrupted or it didn't update or recognize something. You might try updating it again? Not sure as i have the X4
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Old 09-28-2014, 08:47 PM   #3
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Yeah, you'll probably have call SCT tomorrow. OR you can try and contact their Emergency Support link on their website.

http://www.sctflash.com/urgentsupport.php

I would try and plug the tuner into your computer to make sure your stock tune file is on there. You may want to try and back it up as well.
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Old 09-28-2014, 08:49 PM   #4
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Buying a used tuner is like buying used underwear, something you just don't do.

Time for a trip to the dealer for an as-built data flash and pray that thing didn't fry the pcm.


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Old 09-28-2014, 09:05 PM   #5
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would taking it to a dealer void the warranty?
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Old 09-28-2014, 09:29 PM   #6
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A reputable tuner should be able to build a recovery tune
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Old 09-28-2014, 09:33 PM   #7
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Quote:
Originally Posted by Koolponycar View Post
Did it store your stock tune first before it downloaded the sct tune? You will need to definitely call SCT first thing in the morning. Sounds like something happened on the update and the file is possibly corrupted or it didn't update or recognize something. You might try updating it again? Not sure as i have the X4
it did say that it saved the stock file but it will not let me change anything at all. it just keeps saying I need to turn the key on, even though it is on. I plugged it back into my laptop and it didn't seem to find any more updates.

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Originally Posted by white_dc View Post
Yeah, you'll probably have call SCT tomorrow. OR you can try and contact their Emergency Support link on their website.

http://www.sctflash.com/urgentsupport.php

I would try and plug the tuner into your computer to make sure your stock tune file is on there. You may want to try and back it up as well.
filled out the emergency form, thank you. as far as I can tell my stock tune is on there, it just won't let me do anything with it.

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Originally Posted by Rnlcomp View Post
Buying a used tuner is like buying used underwear, something you just don't do.

Time for a trip to the dealer for an as-built data flash and pray that thing didn't fry the pcm.


.
I've bought plenty of used tuners and never had a problem before.

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would taking it to a dealer void the warranty?
yes, I would imagine so. hopefully it's just a simple reflash and nothing needs to be replaced.

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Originally Posted by one2nine View Post
A reputable tuner should be able to build a recovery tune
I've already attempted to contact MPT, since this unit was originally purchased from them. hopefully they have an answer.
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Old 09-28-2014, 10:09 PM   #8
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Quote:
Originally Posted by DavidKR View Post
it did say that it saved the stock file but it will not let me change anything at all. it just keeps saying I need to turn the key on, even though it is on. I plugged it back into my laptop and it didn't seem to find any more updates.



filled out the emergency form, thank you. as far as I can tell my stock tune is on there, it just won't let me do anything with it.



I've bought plenty of used tuners and never had a problem before.



yes, I would imagine so. hopefully it's just a simple reflash and nothing needs to be replaced.



I've already attempted to contact MPT, since this unit was originally purchased from them. hopefully they have an answer.
Thats good that it saved your stock tune. SCT should be able to get it back for you as long as nothing happened to the device. MPT may be able also to help so that is good you contacted them too. Someone told me on another forum that they did dome firmware updates and had a issue with it recognizing their tune file also and they had to call SCT and they were able to fix it, so keep your fingers crossed. Hopefully it all works out for you and you can recover your stock tune and correct the problem.
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Old 09-29-2014, 02:53 PM   #9
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I called SCT directly today, I'm at work yet but the gentleman I spoke with was very reassuring that we would be able to get this worked out remotely tonight, so I'm feeling optimistic. I certainly hope I never have to go through this again!
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Old 09-29-2014, 02:57 PM   #10
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I had a voltage drop one time when uploading on my superduty and it locked the truck. I had the tuner send me a recovery tune and was good to go by that evening. I now place my vehicles on a charger (which is recommended) when tuning for this reason.
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