Ford refusing to warranty cab corners because they would not inspect before warranty
09-30-2014, 05:03 PM
#91
I have a 2010 150 with the same problem, paint bubbles on cab corners and rust inside. Brought it to ford and they said only covered for 5 years and only "perforation" is what the warranty would cover. proceeded to ask about taking pictures inside cab corner and outside to send to ford and was told they were to busy. Looked around the service area and there was nobody there and two reps sitting in the wait center on a personal call. They told me to come back in a month, came back on the date given and was given the same song and dance. And on top of it was told that there is no tsb for the sat antenna or third brake light, even after they looked clearly at my water fogged brake light and saw water dripping from my passenger side OS handle. And the best part is the rep told me there is a revised part number for both gaskets. I know my other warranties expired but its really upsetting when they act like there is no obvious problems.
09-30-2014, 06:29 PM
#92
For the record, I have done better overall polishing jobs than most of the Autobody repair shops do in my area. Some of the swirl marks and buffing halos that are left behind were horrendous. I'm by no means a professional but have been detailing vehicles on the side for the last 5 years or so. Yes there is some "trickery" that can be used as with fillers and glazes, but they can only go so far. Detailing is a methodical step by step process that when done correctly yields amazing results. I parked my truck beside a '14 tux black raptor on the lot the other day and they didn't even look like the same truck. You will see a few of the local knock off "detailers" that do a standard was and wax for $75. A full detail depending on he vehicle size and the depth of what the customer wants can range up to 8hours and is priced accordingly. I'm guessing you have the wax and wash "detailers" in your area.
09-30-2014, 06:54 PM
#93
For the record, I have done better overall polishing jobs than most of the Autobody repair shops do in my area. Some of the swirl marks and buffing halos that are left behind were horrendous. I'm by no means a professional but have been detailing vehicles on the side for the last 5 years or so. Yes there is some "trickery" that can be used as with fillers and glazes, but they can only go so far. Detailing is a methodical step by step process that when done correctly yields amazing results. I parked my truck beside a '14 tux black raptor on the lot the other day and they didn't even look like the same truck. You will see a few of the local knock off "detailers" that do a standard was and wax for $75. A full detail depending on he vehicle size and the depth of what the customer wants can range up to 8hours and is priced accordingly. I'm guessing you have the wax and wash "detailers" in your area.
That's been my experience with painters. After years of searching for a competent painter I finally found one. I solely use him, overpriced too, but he has no idea about polishing paint. They just let the shop rookie have at it and it's holograms galore.
09-30-2014, 11:53 PM
#94
Exactly lol.
I knew most users here wouldn't know what kind of level of detailing I was referring to but I'm glad you both did. Detailers who would make most users here explode with info and obsession lol. Typically takes me about 10-12 hours doing a full paint correction on my truck but I'm not rushing.
That's been my experience with painters. After years of searching for a competent painter I finally found one. I solely use him, overpriced too, but he has no idea about polishing paint. They just let the shop rookie have at it and it's holograms galore.
I knew most users here wouldn't know what kind of level of detailing I was referring to but I'm glad you both did. Detailers who would make most users here explode with info and obsession lol. Typically takes me about 10-12 hours doing a full paint correction on my truck but I'm not rushing.
That's been my experience with painters. After years of searching for a competent painter I finally found one. I solely use him, overpriced too, but he has no idea about polishing paint. They just let the shop rookie have at it and it's holograms galore.
Yea I had a lot of holograms to polish out of mine as well. Wasn't too thrilled about it, but it is what it is. Paint correction definitely takes time and practice. You can have the best products in the world but without technique they're worth nothing. I've leared to a from autogeek.net and a local Detailer.
10-01-2014, 08:01 AM
#95
Drilling holes wont help. The metal inside the corner is untreated. it might slow the rust down but not stop it.
The tape on the back side of the rockers might show moisture if its clear. Mine is black.
I have to go get a quote from the dealer for the repair for some reason. I am talking with the regional CSR who is trying all the excuses in the book.
The tape on the back side of the rockers might show moisture if its clear. Mine is black.
I have to go get a quote from the dealer for the repair for some reason. I am talking with the regional CSR who is trying all the excuses in the book.
10-01-2014, 08:10 AM
#96
Exactly lol.
I knew most users here wouldn't know what kind of level of detailing I was referring to but I'm glad you both did. Detailers who would make most users here explode with info and obsession lol. Typically takes me about 10-12 hours doing a full paint correction on my truck but I'm not rushing.
That's been my experience with painters. After years of searching for a competent painter I finally found one. I solely use him, overpriced too, but he has no idea about polishing paint. They just let the shop rookie have at it and it's holograms galore.
I knew most users here wouldn't know what kind of level of detailing I was referring to but I'm glad you both did. Detailers who would make most users here explode with info and obsession lol. Typically takes me about 10-12 hours doing a full paint correction on my truck but I'm not rushing.
That's been my experience with painters. After years of searching for a competent painter I finally found one. I solely use him, overpriced too, but he has no idea about polishing paint. They just let the shop rookie have at it and it's holograms galore.
10-01-2014, 11:13 AM
#97
For the record, I have done better overall polishing jobs than most of the Autobody repair shops do in my area. Some of the swirl marks and buffing halos that are left behind were horrendous. I'm by no means a professional but have been detailing vehicles on the side for the last 5 years or so.
A painter that can't/won't/is not good at buffing, can't really be classified as a painter in my eyes. Buffing is a part of painting, as much as sanding and taping is. Any painter I've known that can't buff, is USUALLY an awful painter. Meaning their jobs are typically really dirty, and get a lot of runs and dye back. They don't have to sand and buff it, so why would they care about dirt and runs? I trained my replacement before I moved out of Massachusetts and went to the twin cities area. That guy did not know how to buff at all. I had to teach him, and anyone who knows how to buff with a rotary buffer, knows you can only teach so far, the rest you have to figure out on your own.
I have always buffed all my jobs for the last 15 years. And because of that, I became a way better painter. I can keep my jobs so clean now, that I barely need to buff anything. Which is key when buffing on paint that is less than 24 hours old, and still has a long way to go before it's fully cured. And also key, because I do not get paid to buff.
10-01-2014, 12:36 PM
#98
Mine was leaking with no sign until a heavy downpour. Do yourself a favor and put a gasket in it with some silicone or rtv sealant. I would also recommend the same for the sat antenna. Also fog in the light after it rained on a sunny day is a hint. The taillights in the rear occasionally collect a little water some times, Ford says they are designed to allow water to escape and can cause water to enter because of the design.
10-01-2014, 12:54 PM
#99
Ford Customer Service
Your next step should be to make an appointment at your dealership so they can both document and diagnose this. The service manager will be in the best position to determine if a repair can be made under warranty. Let us know how things go.
Crystal
