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EPAS Failure - Electric Power steering

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Old 03-20-2015, 01:27 PM
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Default EAPS failure- electric power steering

Originally Posted by FV#7
Within 2 hours, Ford of Canada had contacted the service manager at the dealership. Dealership offered to reduce overall price from $1528.88 to $1152.48, all in , including alignment, local taxes. Appreciate that and will get it fixed but still not right, given the circumstances of the truck use. They say my $$ will be reimbursed if a recall is posted.
Does anyone know if such a recall may be in process for Ford EAPS systems?
I have now left my vehicle at my dealership for the rack replacement.
I do not know what impact Transport Canada has on the manufacturers recalls in Canada but I am registering this failure with them. The Government of Canada vehicle safety board email is mvs-sa@tc.gc.ca and I urge others to file accordingly. Very poor coverage from Ford on such a critical system.
Old 03-21-2015, 10:25 AM
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The Ford Extended Warranty Premium Care would cover the EPAS. It failed on my wifes 2011 Fusion and we paid a $50 deductable. With the technology on today's vehicles, it is a BAD choice not to purchase a extended service plan. I have been in automotive business for almost 25 years and I purchase an extended warranty on EVERY motorized vehicle I own or purchase. I have never lost money on them because I have always benefited from them and even if you trade early, you get a partial refund. COVER YOUR *** is my philosophy.
Old 05-01-2015, 06:55 PM
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Originally Posted by MB DXB
Glad to see I am not the only one. My 2011 has just hit 65000 miles and whilst parking the EPAS failed. Just out of warranty, and Ford here quoting me $1900 to replace the entire steering rack as the EPAS cannot be fixed separately. Just wanted to check I wasn't the only one with this issue and if it's true they have to replace the whole rack.
Appears I just joined the "Club". Went to get oil change and failed when they drove it out. Had it towed to Dealer since my Guy said if it was computer glitch related he couldn't help since Ford keeps that propitiatory.

2011 with 56063 miles and they tell me it is NOT covered under PowerTrain Warranty (still have 13 months and 4000mi).

Part = $1523.91
Labor = $468.00
Align = $97
Total --- $2089.00 + Tax

I called Ford and had a case opened. The suggested I talk to the service manager about it.

UGH ! This hurts my wallet something fierce !
Old 06-12-2015, 12:13 PM
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Just bought a 2013 5.0L Screw. Getting a bit worried over the number of EPAS problems I'm reading about. No problems so far, but if it happens, does anyone know if it is possible to retrofit with a hydraulic power steering setup, either from an earlier year, or from the larger engine (Raptor V8?) setup?

If it was in the same ballpark as the price to replace the EPAS rack and pinion, seems like it would be a preferable option.
Old 06-12-2015, 04:35 PM
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Originally Posted by TomT_13F150
Just bought a 2013 5.0L Screw. Getting a bit worried over the number of EPAS problems I'm reading about. No problems so far, but if it happens, does anyone know if it is possible to retrofit with a hydraulic power steering setup, either from an earlier year, or from the larger engine (Raptor V8?) setup?

If it was in the same ballpark as the price to replace the EPAS rack and pinion, seems like it would be a preferable option.
In my opinion Ford power steering systems have always had their issues, electric or hydraulic. My 82 F100, 88 Bronco, 78 Lincoln, 2000 F250 all loved to eat up power steering pumps. It starts with the dreaded power steering "whine" and goes down hill from there until it starts locking up.

My 2011 F150, 6.2 with 35k miles has already had the high pressure power steering line replaced twice. The first time it blew up and sprayed fluid everywhere and the second time it started dripping. All this happened before my level and larger tires so those are not to blame.

My 2013 F150 work truck with 22k miles and EPAS makes a loud "pop" from the front end every time I make a tight left turn.

I guess what I am trying to say is, electric or hydraulic you're eventually going to have problems.
Old 10-13-2015, 08:35 AM
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Looks like I'm joining the club of 2011 F150 steering problems as well. Heard a squealing sound when I tried to crank it hard left to back out of a spot, and then as I straightened out, little squeals randomly as I would turn the wheel back and forth. Had to drive it into town so I can get it to the dealer, and even noticed a few times when it would "hang up" and squeal going around a turn. Had the "Service AdvanceTrac" warning pop up and a "Power Steering Assist Fault" warning on my short 8 mile drive. Happy I made it in safely and hope the dealer can get me fixed up today. This is clearly a safety issue and should have already been a recall by Ford. I will definitely be opening a case with Ford for payment assistance.
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Old 10-14-2015, 11:32 AM
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Originally Posted by STi489
Omg...That's kind of scary! What if you're on the highway or anywhere with decent speeds! My 2013 brand new truck is a hazard because of this gay *** electronic steering!!!
At descent speeds the steering is not as heavy but not anywhere near as easy.

Happened to me and a friend. We were drifting and the band ripped.It was in an Audi A6 though lots less weight
Old 10-14-2015, 01:55 PM
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Originally Posted by adez21
Looks like I'm joining the club of 2011 F150 steering problems as well. Heard a squealing sound when I tried to crank it hard left to back out of a spot, and then as I straightened out, little squeals randomly as I would turn the wheel back and forth. Had to drive it into town so I can get it to the dealer, and even noticed a few times when it would "hang up" and squeal going around a turn. Had the "Service AdvanceTrac" warning pop up and a "Power Steering Assist Fault" warning on my short 8 mile drive. Happy I made it in safely and hope the dealer can get me fixed up today. This is clearly a safety issue and should have already been a recall by Ford. I will definitely be opening a case with Ford for payment assistance.
Make sure you file a Case with the NHTSA!!!
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Old 10-19-2015, 10:28 AM
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Exclamation Same issues here

I also am having the issue with the steering getting very hard to turn and won't return to center when turning. 1500-1800 bucks to fix a known issue is ridiculous for a known issue with the models. Some vehicles are covered by a recall. Why not mine. Should I get a lawyer BEFORE someone gets hurt? It is not a safe sutuation and I'm not spending that to fix it.

2011 F150 with 48K miles. Started doing this randomly at 40K miles.
Old 10-19-2015, 11:44 AM
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Originally Posted by Toddman34
Make sure you file a Case with the NHTSA!!!
ABSOLUTELY do this.

A few years back, my mom had a 2006 Suzuki Grand Vitara she bought new. 5,000 miles past the end of her warranty, it shucked the plastic outer ring of the power steering belt idler pulley, resulting in the steering locking up.

(The plastic outer ring coming off the pulley resulted in a loss of belt tension that was just enough that the pump wasn't pumping well enough to maintain pressure when turning the wheel, causing the fluid to cavitate and resulting in the steering wheel being non-turnable while the engine was running. I grabbed the wheel at 12 o'clock while standing next to it, put my right foot on the sill plate, and tried to crank it to the left, and could barely budge the wheel, how my mom didn't crash, much less actually got it into the driveway, is beyond me.)

I wrote up a detailed complaint to the NHTSA about the problem, and I kid you not, six months later, there was a recall, with the NHTSA releasing a description of the recall that was nearly word-for-word the description I'd sent them. In that six months though, I'd replaced the pulley with another of the bad design out-of-pocket, and we'd traded that p.o.s. (wasn't the only problem we'd had with it) in on another Ford product.


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