Dealership tried to rip me off
Thread Starter
Senior Member
Joined: Aug 2009
Posts: 192
Likes: 0
From: Sachse Texas
Dealership tried to rip me off
Took my 2010 STX SC in to North Central Ford, Richardson Texas, for a tire pressure sensor fault. Truck has about 10.5k miles, bought it last Oct.
The sevice writer, Jim, said ford was denying my claim because the sensor was dammaged. Now there is not a mark on the tire or wheel, the tire has never been off the wheel untill this morning. The dammage was one of two holes on the part of the sensor that faces the inside of the wheel was dented in, with an obvious too mark in the dent. These two holes are on either side of the mounting hole.
Long story short, after a lot of hell raising they payed for it, after I told them even though I couldn't prove it they dammaged the sensor taking the tire of to inspect it, or it was dammaged at the factory and just now went bad. I've also had two previous problems over filling my crank case when they changed the oil and charging me for the extra quart. Any of you guy's in the DFW area I would stay away from this service dept. or watch them if you do go there.
The sevice writer, Jim, said ford was denying my claim because the sensor was dammaged. Now there is not a mark on the tire or wheel, the tire has never been off the wheel untill this morning. The dammage was one of two holes on the part of the sensor that faces the inside of the wheel was dented in, with an obvious too mark in the dent. These two holes are on either side of the mounting hole.
Long story short, after a lot of hell raising they payed for it, after I told them even though I couldn't prove it they dammaged the sensor taking the tire of to inspect it, or it was dammaged at the factory and just now went bad. I've also had two previous problems over filling my crank case when they changed the oil and charging me for the extra quart. Any of you guy's in the DFW area I would stay away from this service dept. or watch them if you do go there.
Ford/Mazda Parts guy
Joined: Jul 2008
Posts: 937
Likes: 7
From: USA
Took my 2010 STX SC in to North Central Ford, Richardson Texas, for a tire pressure sensor fault. Truck has about 10.5k miles, bought it last Oct.
The sevice writer, Jim, said ford was denying my claim because the sensor was dammaged. Now there is not a mark on the tire or wheel, the tire has never been off the wheel untill this morning. The dammage was one of two holes on the part of the sensor that faces the inside of the wheel was dented in, with an obvious too mark in the dent. These two holes are on either side of the mounting hole.
Long story short, after a lot of hell raising they payed for it, after I told them even though I couldn't prove it they dammaged the sensor taking the tire of to inspect it, or it was dammaged at the factory and just now went bad. I've also had two previous problems over filling my crank case when they changed the oil and charging me for the extra quart. Any of you guy's in the DFW area I would stay away from this service dept. or watch them if you do go there.
The sevice writer, Jim, said ford was denying my claim because the sensor was dammaged. Now there is not a mark on the tire or wheel, the tire has never been off the wheel untill this morning. The dammage was one of two holes on the part of the sensor that faces the inside of the wheel was dented in, with an obvious too mark in the dent. These two holes are on either side of the mounting hole.
Long story short, after a lot of hell raising they payed for it, after I told them even though I couldn't prove it they dammaged the sensor taking the tire of to inspect it, or it was dammaged at the factory and just now went bad. I've also had two previous problems over filling my crank case when they changed the oil and charging me for the extra quart. Any of you guy's in the DFW area I would stay away from this service dept. or watch them if you do go there.
No they are not, just some of them are.
Senior Member
Joined: Jul 2010
Posts: 255
Likes: 11
From: Plano, TX
Not all dealers are scams!
But yes, the service at this dealership is not great. I know a few people over there.
I work in Carrollton at Five Star Ford. call 972-242-6415 and ask for Clay Young. Tell him BJ sent you, and you'll be treated like royalty.
But yes, the service at this dealership is not great. I know a few people over there.
I work in Carrollton at Five Star Ford. call 972-242-6415 and ask for Clay Young. Tell him BJ sent you, and you'll be treated like royalty.
Senior Member
Joined: Jun 2010
Posts: 255
Likes: 2
Yeah North Central lost my business. I had my check book ready to make the sale and the manager kept pissing around with stupid things like 300 bucks for a bedliner, their lame installed car alarm and wouldn't give me what prestige ford did for my trade in. Kept hearing about their presidential award...blah bla blah buuuuu blah....
Last edited by delirious; Sep 7, 2010 at 04:55 PM.
Vehicle Junkie
Joined: Mar 2010
Posts: 1,488
Likes: 3
99.999% of dealers are snake oil merchants, sales, service, parts... you name it. You have to really search for a decent one. In my experiences you go to the big dealer for sales because they move a lot of inventory and the mom and pop dealerships for service. Brandon Ford gave me the Presidential Award speech..... and I said anything from Obama was a negative in my book.... the salesman's jaw dropped when I said I wanted $1k more for my trade because of it lol
Last edited by Tampawright; Sep 7, 2010 at 04:43 PM.
Trending Topics
I Can't Think Of One
Joined: Jul 2008
Posts: 285
Likes: 19
From: Ypsilanti, MI
Most dealers have horrible service and/or try to put one over on the customer.
And most customers try and scam the dealers and for the most part are as dumb as a bag of hammers.
Get over it. It will never be different.
And most customers try and scam the dealers and for the most part are as dumb as a bag of hammers.
Get over it. It will never be different.
