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Old 04-12-2012, 01:56 PM   #1
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Default Bumper rust

I went to the dealer for an unrelated engine swap project and talked to the warranty guy while I was there.
On the small vertical face that wraps around the side of the truck faces the front, I have a couple specks of rust showing.
It can probably be buffed out, but I’m sure there are pits starting.
I showed this to the dealer and he talked for 20 min. about how “headquarters” uses digital imaging, approves the fix and then asks for the bumper back, then they decide that it is normal wear and tear and back charges the dealer. He talked for so long about BS stuff that was only closely related to the subject. I just took off and figured I’d buff it out and put some of that 3M clear stuff on it.

Anybody else have their chrome bumper starting to rust?
I’m at 12,000 miles now.
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Old 04-12-2012, 03:33 PM   #2
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my front and rear did. i cleaned it off with chrome polish. if it comes back i might try to get new ones.
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Old 04-12-2012, 04:39 PM   #3
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yup lol I have the exact same things. They are hard to notice and most of it buffs of, but some stays and it is deff a rust problem, seems to me their could be a defect in the chrome..
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Old 04-18-2012, 12:07 PM   #4
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Originally Posted by DanH View Post
yup lol I have the exact same things. They are hard to notice and most of it buffs of, but some stays and it is deff a rust problem, seems to me their could be a defect in the chrome..

Dealer told me the chrome was made out of recycled tin cans and there is nothing he can do about it.
What does that have anything to do with covering rust under the warranty?
What does the prior use of the recycled material have anything to do with the bumper metallurgy?

It looks like more rust on the inside of the bumper now. I’ll wait until it gets worse, I still have 2.5 years and 24,000 miles left on the “bumper to bumper” warranty.
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Old 04-18-2012, 12:13 PM   #5
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Yes, same things happened to my 2011 XLT... the dealer replaced the front bumper.

They first buffed it, it almost came back like new but there was still some rust. He then sent a picture to Ford and they approved the repair under warranty.

Truck was 5 - 6 months old with 8000km (5000 miles) at the time.
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Old 04-18-2012, 12:26 PM   #6
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Quote:
Originally Posted by zero419 View Post
Dealer told me the chrome was made out of recycled tin cans and there is nothing he can do about it.
What does that have anything to do with covering rust under the warranty?
What does the prior use of the recycled material have anything to do with the bumper metallurgy?

It looks like more rust on the inside of the bumper now. I’ll wait until it gets worse, I still have 2.5 years and 24,000 miles left on the “bumper to bumper” warranty.
If it were mine, I would not wait until it gets worse. You shouldn't have to have defective materials on your new truck. Besides, it may take 2.5 years and 24,000 miles to get a satisfactory resolution.
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Old 04-18-2012, 03:55 PM   #7
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I think it's from rail dust. They ship most new vehicles on a train, and the dust from the tracks gets embedded in any exposed metal. They put plastic sheets over most of the paint, but the bumpers are exposed.
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Old 04-18-2012, 04:00 PM   #8
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I had rust on both bumpers and the ford dealer said its not bad enough to replace yet so come back in a year and check again. This is bs, I only have 4000 miles.
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Old 04-18-2012, 04:21 PM   #9
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I just read this.

(3) Your vehicle’s body sheet metal panels are covered for an extended
Corrosion Coverage Period, which lasts for five years, regardless of miles
driven. The extended warranty coverage only applies if a body sheet
metal panel becomes perforated due to corrosion during normal use due
to a manufacturing defect in factory-supplied materials or factory
workmanship. For damage caused by airborne material (environmental
fallout) where there is no factory-related defect involved and therefore
no warranty − our policy is to provide free repair of paint damage due to
the airborne material for 12 months or 12,000 miles, whichever occurs
first.

Damage Caused by Use and/or the Environment
The New Vehicle Limited Warranty does not cover surface rust,
deterioration and damage of paint, trim, upholstery, and other
appearance items that result from use and/or exposure to the elements.
You, as the owner, are responsible for these items. Some examples are:
dings, dents

cuts, burns, punctures or tears

road salt

tree sap, bird and bee droppings

windstorm, lightening, hail

earthquake

freezing, water or flood

stone chips, scratches (some examples are on paint and glass)

windshield stress cracks. However, limited coverage on windshield
stress cracks will be provided for the first 12 months in service,
regardless of miles driven, even though caused by use and/or exposure

to the elements.
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Old 04-18-2012, 04:27 PM   #10
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Looks like guys with bumper rust need to document it. Take photos with a dated newspaper held up next to the rusted bumper. Keep records of who you complained to and the date. Then, when it finally rusts through, they can't blame it on "Use or Environment"
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Old 04-18-2012, 04:27 PM
 
 
 
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