2011+ 55-60mph 5.0 Shuddering and EcoBoost Engine Miss/Loss of Power - Possible Fixes
04-01-2015, 11:35 AM
#3112
Ford Customer Service
04-01-2015, 01:11 PM
#3113
IT nerd geek DORK NERD
04-01-2015, 01:48 PM
#3114
Ford Customer Service
04-01-2015, 05:55 PM
#3115
IT nerd geek DORK NERD
Spoke with the service advisor a few minutes ago. They are finishing up the Focus tomorrow morning, and then told me my F150 was next in line.
He gave me a complete date of Friday, but that was mainly in case they encounter any issues with it tomorrow while replacing things.
I have to be honest, though - I'm going to request a survey and complain about the amount of time. I trust them to do good work, but a solid two weeks for a valve body and lumbar support replacement is a bit ridiculous.
He gave me a complete date of Friday, but that was mainly in case they encounter any issues with it tomorrow while replacing things.
I have to be honest, though - I'm going to request a survey and complain about the amount of time. I trust them to do good work, but a solid two weeks for a valve body and lumbar support replacement is a bit ridiculous.
04-01-2015, 07:43 PM
#3116
Ford Customer Service
Spoke with the service advisor a few minutes ago. They are finishing up the Focus tomorrow morning, and then told me my F150 was next in line.
He gave me a complete date of Friday, but that was mainly in case they encounter any issues with it tomorrow while replacing things.
I have to be honest, though - I'm going to request a survey and complain about the amount of time. I trust them to do good work, but a solid two weeks for a valve body and lumbar support replacement is a bit ridiculous.
He gave me a complete date of Friday, but that was mainly in case they encounter any issues with it tomorrow while replacing things.
I have to be honest, though - I'm going to request a survey and complain about the amount of time. I trust them to do good work, but a solid two weeks for a valve body and lumbar support replacement is a bit ridiculous.
Brittany
04-02-2015, 07:53 PM
#3117
IT nerd geek DORK NERD
Update:
Got my truck back! Thank God. LOL
They replaced the valve body separation plate and the lumbar assembly. All looks well - except for the fact that as I was cleaning out the backseat, I saw the bottom of the back part of the driver's seat unclipped. (The bottom of the cloth of the back seat hangs down, and has a plastic clip on it that is clipped to the underside of the seat.)
Not even a big deal....so long as that's not all that was missed. LOL It does drive better, though, and no seat squeaks.
Got my truck back! Thank God. LOL
They replaced the valve body separation plate and the lumbar assembly. All looks well - except for the fact that as I was cleaning out the backseat, I saw the bottom of the back part of the driver's seat unclipped. (The bottom of the cloth of the back seat hangs down, and has a plastic clip on it that is clipped to the underside of the seat.)
Not even a big deal....so long as that's not all that was missed. LOL It does drive better, though, and no seat squeaks.
04-03-2015, 08:05 AM
#3118
IT nerd geek DORK NERD
Ok...spoke too soon. Seat squeaks galore. *facepalm* Evidently I'm going to have to fix that myself. At least the transmission doesn't buzz any longer when I go from drive to park, and vice vs.
04-03-2015, 12:32 PM
#3119
Ford Customer Service
Update:
Got my truck back! Thank God. LOL
They replaced the valve body separation plate and the lumbar assembly. All looks well - except for the fact that as I was cleaning out the backseat, I saw the bottom of the back part of the driver's seat unclipped. (The bottom of the cloth of the back seat hangs down, and has a plastic clip on it that is clipped to the underside of the seat.)
Not even a big deal....so long as that's not all that was missed. LOL It does drive better, though, and no seat squeaks.
Got my truck back! Thank God. LOL
They replaced the valve body separation plate and the lumbar assembly. All looks well - except for the fact that as I was cleaning out the backseat, I saw the bottom of the back part of the driver's seat unclipped. (The bottom of the cloth of the back seat hangs down, and has a plastic clip on it that is clipped to the underside of the seat.)
Not even a big deal....so long as that's not all that was missed. LOL It does drive better, though, and no seat squeaks.
Brittany
04-03-2015, 12:46 PM
#3120
IT nerd geek DORK NERD
I'll update your case with this information, Kung. While I'm glad to hear that the transmission is no longer buzzing, I'll see to it that the seat squeaking gets the attention it deserves. I've made the CSM aware. They also have a follow up call scheduled for Monday; if you'd like it expedited, just say the word and I'll get that request in.
Brittany
Brittany