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Old 05-28-2014, 12:47 PM   #11
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@FordService Maybe you can give these gentlemen some assistance?
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Old 05-29-2014, 03:37 PM   #12
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Originally Posted by GaryRoberts View Post
I loaded my motorcycle on the 2013 F150 truckbed, its longer than the bed, so I drove with the tailgate down. I must have hit a bump somewhere, which lifted the tailgate high enough to release it. When I arrived at my destination the tailgate was hanging on the cables. It got badly dinged up by the tow hitch ball.
My Ford dealer tried to tell me I had not fitted the tailgate properly, but I had never taken it off. He then tried to tell me that someone had tried to steal the tailgate so it wasnt properly attached.
Ford Customer Service said I should not have driven with the tailgate down. I have read the 591 page owners manual and nowhere does it tell me that.
I had no idea the method to take off the tailgate, or how easy it comes off.
I believe that Ford should pay for a fix (hose clamp round the coupler as a minimum) and repair the damage to the tailgate. It would help if they added it to the manual too.
Exactly how many other people have experienced this?
Can we share names and addresses, to strengthen the case against Ford?
- Gary Roberts
Colfax, CA
I guess I half to ask...Would you drive with your driver door open going down the road? I'm pretty sure the manual doesn't say to close it either?? Owners manuals can't cover everything. You just have to use common sense on some things in life.
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Old 05-29-2014, 04:38 PM   #13
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I guess I half to ask...Would you drive with your driver door open going down the road? I'm pretty sure the manual doesn't say to close it either?? Owners manuals can't cover everything. You just have to use common sense on some things in life.
Seriously? They sell bed extenders as an option for f150's. If they didn't want you leaving the tailgate open, they wouldn't sell them.

Common sense is that a common function of a pickup truck (i.e. driving around with the tailgate down) wouldn't fail spectacularly.
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Old 05-30-2014, 12:43 AM   #14
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Start your own thread in the correct section.
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Old 05-30-2014, 12:43 AM
 
 
 
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