Vibration 2014 FX4
#11
Ford Customer Service
Sounds good, Amccone; I'll keep an eye out for your message.
Hi cabledogc70,
I'm Crystal, the Ford Service rep here. Welcome! I'd like to escalate your concern to the customer service manager for your region. To make that happen, PM me the information I listed above (full name, best daytime phone number, VIN, current mileage, and servicing dealership).
Crystal
I'm Crystal, the Ford Service rep here. Welcome! I'd like to escalate your concern to the customer service manager for your region. To make that happen, PM me the information I listed above (full name, best daytime phone number, VIN, current mileage, and servicing dealership).
Crystal
#12
Senior Member
It looks like 2014s come with multiple tire choices. When I bought my 2014 Platinum 5.5' box, it came with Bridgestones and not the Scorpions I was expecting. This is not the only one I've noticed with the Bridgestones either. Btw, no issues with vibration.
#14
I had to call the service dept 2 times to get an idea what was next. The tech info line told them to find a like truck with same size 20" tires/rims and test drive it. If no vibration (I like that part) they are to put them on my truck and test for vibration. If vibration is still there they will swap out the drive line. That's fine but after that, if it still exists then IDK what. I'll go that far and see. Unfortunately I have to wait till Monday as they are booked and my schedule is tight until then anyway. Fingers crossed.
#16
#17
Junior Member
Mines a 2014 xlt supercrew that vibrates or shakes. At 55 - 60 it's the worst. I brought it back to the dealer twice and it's still not fixed. Don't know what else to do. I may just trade and truck with only 1000 miles on it because I'm not going to drive this much longer if they don't do something. They told me to wait to come back till I get 3000 miles on it because maybe wherever the vibration is coming from may work it self out.
#18
Ford Customer Service
Mines a 2014 xlt supercrew that vibrates or shakes. At 55 - 60 it's the worst. I brought it back to the dealer twice and it's still not fixed. Don't know what else to do. I may just trade and truck with only 1000 miles on it because I'm not going to drive this much longer if they don't do something. They told me to wait to come back till I get 3000 miles on it because maybe wherever the vibration is coming from may work it self out.
My offer to assist still stands. If you'd like to get me involved, PM me your full name, best daytime phone number, VIN, current mileage, and preferred servicing dealership. I'll get to work on some ways to help.
Crystal
#19
Did you have your rotors checked?