Rear bumper on brand new truck isnt right
09-02-2014, 01:51 PM
#11
Ford Customer Service
As others have mentioned, I'd get this in front of your dealership so they can help. If you'd like, I can get your regional customer service manager involved. To proceed, PM me your full name, best daytime phone number, VIN, mileage, and servicing dealership. I'll move this up the line.
Crystal
09-02-2014, 02:50 PM
#12
Hi LawIns2, As others have mentioned, I'd get this in front of your dealership so they can help. If you'd like, I can get your regional customer service manager involved. To proceed, PM me your full name, best daytime phone number, VIN, mileage, and servicing dealership. I'll move this up the line. Crystal
The general manager of the dealership I purchased the truck from is a friend of a friend .
I'm certain that he will have his shop adjust the bumper for me . I'm just a bit surprised that it wasn't picked up in quality control. Not a big deal.
Thanks again for your offer to assist. It's good to see a rep from Ford on this forum .
09-03-2014, 11:16 AM
#13
Ford Customer Service
Crystal