Ford's Strong Answer to Sceptics
#21
LONE STAR
I had some of the same issues. Numerous TSB's performed, engine reflashed and that's when it seemed that I lost a lot of the bottom end torque. With the engine surging, I finally decided to dump it and not risk having bigger issues once the warranty ran out. I'm a fool to have paid a premium for this engine in the first place. Funny thing........my 2012 is still sitting on the dealer used car lot a year later.
#22
Member
My 2011 EB tried to kill me. Since there were no codes and the dealer couldn't duplicate the problem in the parking lot, they couldn't / wouldn't do anything about it at all. I was a bit upset that I had paid $40,000 for a vehicle that I was afraid to drive. The sales manager finally intervened with a really good deal on a 2012 EB. This one has been just fine. No serious issues at all. Had to pay to have plugs gapped correctly, but not a big deal. A month after I traded the 2011, they sent me a survey to see if I liked the service they did to the truck the day before to fix the problem that I came in with, (so they could sell it).
I love the 2012 and the EB. My only issue is knowing that if there is a problem, the dealer and Ford won't do anything about it. The whole truck is complex enough that if something does go wrong, it will cost a lot in research, tools and parts to fix it myself, because clearly the dealer and Ford won't. It's not rocket science, so it's doable, just not as convenient as being able to take it to the dealer and get it fixed.
I'm not naive enough to believe the some other manufacturer would be different. If one was heads above the rest, they would quickly dominate the market. And since Ford is selling the most pickups, I have to believe the combination of vehicle design and quality and dealer service has to be a little above average. Isn't that sad?
I love the 2012 and the EB. My only issue is knowing that if there is a problem, the dealer and Ford won't do anything about it. The whole truck is complex enough that if something does go wrong, it will cost a lot in research, tools and parts to fix it myself, because clearly the dealer and Ford won't. It's not rocket science, so it's doable, just not as convenient as being able to take it to the dealer and get it fixed.
I'm not naive enough to believe the some other manufacturer would be different. If one was heads above the rest, they would quickly dominate the market. And since Ford is selling the most pickups, I have to believe the combination of vehicle design and quality and dealer service has to be a little above average. Isn't that sad?
#23
Senior Member
iTrader: (1)
My 2011 EB tried to kill me. Since there were no codes and the dealer couldn't duplicate the problem in the parking lot, they couldn't / wouldn't do anything about it at all. I was a bit upset that I had paid $40,000 for a vehicle that I was afraid to drive. The sales manager finally intervened with a really good deal on a 2012 EB. This one has been just fine. No serious issues at all. Had to pay to have plugs gapped correctly, but not a big deal. A month after I traded the 2011, they sent me a survey to see if I liked the service they did to the truck the day before to fix the problem that I came in with, (so they could sell it).
I love the 2012 and the EB. My only issue is knowing that if there is a problem, the dealer and Ford won't do anything about it. The whole truck is complex enough that if something does go wrong, it will cost a lot in research, tools and parts to fix it myself, because clearly the dealer and Ford won't. It's not rocket science, so it's doable, just not as convenient as being able to take it to the dealer and get it fixed.
I'm not naive enough to believe the some other manufacturer would be different. If one was heads above the rest, they would quickly dominate the market. And since Ford is selling the most pickups, I have to believe the combination of vehicle design and quality and dealer service has to be a little above average. Isn't that sad?
I love the 2012 and the EB. My only issue is knowing that if there is a problem, the dealer and Ford won't do anything about it. The whole truck is complex enough that if something does go wrong, it will cost a lot in research, tools and parts to fix it myself, because clearly the dealer and Ford won't. It's not rocket science, so it's doable, just not as convenient as being able to take it to the dealer and get it fixed.
I'm not naive enough to believe the some other manufacturer would be different. If one was heads above the rest, they would quickly dominate the market. And since Ford is selling the most pickups, I have to believe the combination of vehicle design and quality and dealer service has to be a little above average. Isn't that sad?
For every person who has problems with a EB someone has problems with a NA motor.
#24
Senior Member
The reason why it seems like there are so many issues with Ecoboost is the shear volume Ford has sold!!! I bet if you put in percentage numbers the Ecoboost probably is average in mechanical issues as other vehicles. I know that sucks for people who ended up with a problem Ecoboost but Ford has learned from them and still is but Ford is good at applying what the learn into future applications. Remember this the first turbo gas motor put in a half ton so learning curve had to be quick.
#25
Senior Member
It isn't just a Ford EB problem, just look at all the issues GM is having with vehicles. If it wasn't for the EB, I'd probably looked for a GMC.
#26
Big Red 5.0 very good point. Volume matters. Does anyone know about percentages? May be the percentages are normal? Like with other brands? Becuase the volume here is really huge.