Originally Posted by Cord
I need to ship a mower from South Carolina to Wisconsin. Shouldn't be that difficult, right? Well, the bidder didn't realize the mower won't fit on a rented Uhaul trailer. Uhaul trailer? Yea, the guy doesn't even have a freekin' flat bed to haul it on! So I cancel the shipment and the shipper agrees to it. Now the way Uship works, you have to pay when you award the bid. Uship then holds the money until the shipper delivery the item. Makes sense because the shipper knows he'll get paid if he comes through on his end. Well, Uship is only refunding me 90% of the shipment amount. They're keep $113 as a "credit" - but it's my money! Of course the "credit" expires in a year. I doubt I'll be shipping another item like this in a year (I use mostly LTL) so if this mower doesn't move, then I'm out the money.
That's a crock of crap. Is that mentioned in any of the legal mumbo jumbo (small print) that you may have agreed to?
I think I would send some correspondence to A&E TV as uship is one of it's featured and current shows, I watch it all the time and they might have some influence over uship as a public outcry of mishandled contracts could hurt them. http://www.aetv.com/
Certainly won't hurt to try.