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Old 06-21-2007, 10:53 PM   #1
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Default Pizza Hut SUCKS

Or is it just mine? I don't order often from mine because it takes them so long to deliver Note: I'm only one mile from their parking lot. I ordered pizza at at 7:27pm online because they were to busy to answer the phone. The order had an estimated delivery time of 8:37pm (50 mins). I called at 8:35 to confirm my order and was told it was out for delivery. 20 mins later 8:55 I call back and was told before I gave any info that it's on it's way I never gave any info. So I ask how they could say it was on it's was if I didn't say who I was (I know Caller Id) Anyways I get hung up on. So I call back and talk to a manager and ask where my food is, it's now been 1.5 hrs and that I just got hung up on. She said the driver was new and he came back because he couldn't find my address and that he tried to call my house a few times with no answer. What kind of BS is that!! I told her the phone is sitting right next to me and it they can keep the food, then I hung up the phone on her. I got in my truck and drove down there so I could get a refund because I already paid on line. At this point I called the wife and got a Ty order and came back home. She tells me the driver for Pizza Hut came while I was out She said he came at 9:20, 7 minutes short of 2 hours after the order was placed She told him to take the food and get! I wish I had a better Pizza Hut You guy's need to call my Pizza Hut and ask them for some better management at this location 703-221-7171, 17982 Main St in Dumfries Va 22026. It's been this way for as long as I've been living here.
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Old 06-21-2007, 11:49 PM   #2
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I believe those (^) explain Crystal.
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Old 06-21-2007, 11:53 PM   #3
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I believe those (^) explain Crystal.
At least I'm not hungry anymore
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Old 06-21-2007, 11:57 PM   #4
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hahahaha
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Old 06-22-2007, 12:19 AM   #5
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hope this doesnt start a 7 page riot, i posted(on a stratus forum) about a screw up from mcdonalds(fish patty on a double cheeseburger) just to vent. and every fast food employee on the site got on there complaining about me and yelling at me telling me its a car site, not a complaint department and that fast food employees have it hard.
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Old 06-22-2007, 12:20 AM   #6
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Hows it hard to work at fast food places???
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Old 06-22-2007, 02:19 AM   #7
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that sucks man. Our Pizza Hutts down here are pretty slow also.


PAPA JOHN'S FTW!!!!!!!!!!!!!
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Old 06-22-2007, 07:32 AM   #8
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our pizza hut here is awesome! they are quick, and good service.

they even deliver to docks and ice shacks.
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Old 06-22-2007, 07:36 AM   #9
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The one near my house sucks. I got into it at the Zaxbys next to my shop the other day. I never raised my voice or cussed at them but the MANAGER called me an *******. That remindes me I need to call the corporate back to see what came of it.
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Old 06-22-2007, 07:55 AM   #10
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the MANAGER called me an *******. That remindes me I need to call the corporate back to see what came of it.

you should try to get free coupons for life if he talked to you like that.
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