A knee jerk reaction is a knee jerk reaction.
Regardless, they're more often than not incorrect.
Have you ever been in a headquarters when the excrement hits the rotary oscillator?
Having been there, my sole statement to the media for public consumption would have been to simply state that we are investigating the incident and will have a statement when the situation becomes clear. No statement should have been made by either party until what actually happened had been figured out.
Unfortunately, with 24/7 news coverage, that doesn't happen, because the media needs a response NOW! All that demand for instantaneous information does in flash incidents like this is create more confusion.