Quote:
Originally Posted by Lenn
God, I wish everyone took that approach and mindset. This is the reason my vehicles only go to the dealership, no matter the age... Momma (dealership) knows best... usually.
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Quote:
Originally Posted by Lenn
I assume you don't know what I mean...
1) Factory trained tech's
2) Brand reputation to uphold
3) Repair warranty upheld all over the country on all labor/parts
4) Ability to consult "higher powers" for tech's when problems arrise that are unable to be diagnosed at the dealer's level via FTS (field technical specialists)
5) Ability to consult "higher powers" for customers when problems with service arrise via going directly to Ford.
How many "Bob's Garage"'s have a multi-million dollar backing? I'll answer that for you... NONE.
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well, with all of that taken as constant, you should revise your original statement... "momma has best"
i say this in all respect, but the only thing in your list that the dealership can legitimately prevail over "Bob's Garage" is warranty acknowledgments.