Ford Service Responding to check order status?
03-12-2015, 10:58 AM
#1
Senior Member
Thread Starter
Ford Service Responding to check order status?
Anyone else getting a response from Ford Service? Usually its a day or so max
Now its 3 or 4 days and have not gotten a response.
Ordered truck end of October got a VIN early November.
I have gotten many many build dates and nothing . .
Just a week ago I was told build date was 3/9 that's long gone and now no response.
Early on I was told build in December should have new on early January.
Put my diesel up for sale a couple days after Christmas thinking it would take a while to sell. It was gone in 2 days. Now have been without veh for over 2 months. With the next week, next week, next week.
It may be time to look at other options!
In my 40yrs of buying vehicles all fords except one dodge and one chevy.
Dodge in 1979 chevy in 1983.
Now its 3 or 4 days and have not gotten a response.
Ordered truck end of October got a VIN early November.
I have gotten many many build dates and nothing . .
Just a week ago I was told build date was 3/9 that's long gone and now no response.
Early on I was told build in December should have new on early January.
Put my diesel up for sale a couple days after Christmas thinking it would take a while to sell. It was gone in 2 days. Now have been without veh for over 2 months. With the next week, next week, next week.
It may be time to look at other options!
In my 40yrs of buying vehicles all fords except one dodge and one chevy.
Dodge in 1979 chevy in 1983.
03-12-2015, 05:37 PM
#5
Senior Member
Anyone else getting a response from Ford Service? Usually its a day or so max
Now its 3 or 4 days and have not gotten a response.
Ordered truck end of October got a VIN early November.
I have gotten many many build dates and nothing . .
Just a week ago I was told build date was 3/9 that's long gone and now no response.
Early on I was told build in December should have new on early January.
Put my diesel up for sale a couple days after Christmas thinking it would take a while to sell. It was gone in 2 days. Now have been without veh for over 2 months. With the next week, next week, next week.
It may be time to look at other options!
In my 40yrs of buying vehicles all fords except one dodge and one chevy.
Dodge in 1979 chevy in 1983.
Now its 3 or 4 days and have not gotten a response.
Ordered truck end of October got a VIN early November.
I have gotten many many build dates and nothing . .
Just a week ago I was told build date was 3/9 that's long gone and now no response.
Early on I was told build in December should have new on early January.
Put my diesel up for sale a couple days after Christmas thinking it would take a while to sell. It was gone in 2 days. Now have been without veh for over 2 months. With the next week, next week, next week.
It may be time to look at other options!
In my 40yrs of buying vehicles all fords except one dodge and one chevy.
Dodge in 1979 chevy in 1983.
What does COTUS show when you plug in your VIN?
03-12-2015, 05:53 PM
#7
Senior Member
Trending Topics
03-12-2015, 06:00 PM
#8
Senior Member
Thread Starter
One of the largest dealers in the country so not a allocation issue.
Dearborn VIN
Nothing said late avail during order. I was initially told it would be a December build then about every week in January.
THen february the last was a for sure Build of March 9th.
Brittany finally did respond with this.
Hi there,
It looks like your build date has shifted a bit, to 3/20. I'm not seeing an ETA just yet, but please check back in about a week or so; I'll send along the latest.
Brittany
Week after week after week I get the same thing. Check back next week for update. I am given a build week but when that week comes its check back next week, wait another week I get another build week it goes by then its back to check next week
It has been getting moved since december.
Patience wearing thin . . . Basic order but a XL so I guess the money trucks gotta be built first.
Pretty loaded for a XL but did not want all the bells and whistles of a higher end model.
Nothing said late avail during order. I was initially told it would be a December build then about every week in January.
THen february the last was a for sure Build of March 9th.
Brittany finally did respond with this.
Hi there,
It looks like your build date has shifted a bit, to 3/20. I'm not seeing an ETA just yet, but please check back in about a week or so; I'll send along the latest.
Brittany
Week after week after week I get the same thing. Check back next week for update. I am given a build week but when that week comes its check back next week, wait another week I get another build week it goes by then its back to check next week
It has been getting moved since december.
Patience wearing thin . . . Basic order but a XL so I guess the money trucks gotta be built first.
Pretty loaded for a XL but did not want all the bells and whistles of a higher end model.
03-12-2015, 06:30 PM
#9
Senior Member
One of the largest dealers in the country so not a allocation issue.
Dearborn VIN
Nothing said late avail during order. I was initially told it would be a December build then about every week in January.
THen february the last was a for sure Build of March 9th.
Brittany finally did respond with this.
Hi there,
It looks like your build date has shifted a bit, to 3/20. I'm not seeing an ETA just yet, but please check back in about a week or so; I'll send along the latest.
Brittany
Week after week after week I get the same thing. Check back next week for update. I am given a build week but when that week comes its check back next week, wait another week I get another build week it goes by then its back to check next week
It has been getting moved since december.
Patience wearing thin . . . Basic order but a XL so I guess the money trucks gotta be built first.
Pretty loaded for a XL but did not want all the bells and whistles of a higher end model.
Dearborn VIN
Nothing said late avail during order. I was initially told it would be a December build then about every week in January.
THen february the last was a for sure Build of March 9th.
Brittany finally did respond with this.
Hi there,
It looks like your build date has shifted a bit, to 3/20. I'm not seeing an ETA just yet, but please check back in about a week or so; I'll send along the latest.
Brittany
Week after week after week I get the same thing. Check back next week for update. I am given a build week but when that week comes its check back next week, wait another week I get another build week it goes by then its back to check next week
It has been getting moved since december.
Patience wearing thin . . . Basic order but a XL so I guess the money trucks gotta be built first.
Pretty loaded for a XL but did not want all the bells and whistles of a higher end model.
http://www.arifleet.com/publications...ruary_27_2015/
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Rich33Y (03-12-2015)
03-12-2015, 06:36 PM
#10
Senior Member
Huh. 
Dearborn is not building production regular cab trucks. They only built a few pre-production regular cab trucks for testing. Everything I have heard indicates that KC will be the only plant to build the regular cab.
Are you certain the 11th digit of your VIN is not a K?
Dearborn is not building production regular cab trucks. They only built a few pre-production regular cab trucks for testing. Everything I have heard indicates that KC will be the only plant to build the regular cab.Are you certain the 11th digit of your VIN is not a K?