acdii

Hey WAIT, do you work for Ford! LOL, I think you had nail met by hammer there!

It is Ford is smarter than the average car owner, and thats how it will always be.

Case in point, prior to me getting my current F150, I had a Fusion Hybrid(and this is one reason I got rid of it), and it had a quirky braking issue where at times the regenerative braking would go away while slowing down, and when making a turn the regen braking would blip out, causing the car to surge.

The service manager argued with me that it was my service brakes wearing down. I pretty much explained how the Hybrid braking system works at that point, so in no possible way could pad wear (they were almost like new at 40K miles) cause the issue since the service (hydraulic) brakes were not being used at that point, and he did not believe me. I made the appointment to have it looked at, got the usual run around, no codes, nothing wrong, could not replicate. I took the tech on a drive and pointed out exactly what happened during a turn and was able to replicate it a half dozen times. Nothing they could do since no codes.

Anyhow, the appointment was 2 weeks after our "discussion" and the SM came out and said, I was right, he read up on how the hybrid brakes work. So its always a case of the dealer/Ford knowing more than the customer, unless proven otherwise. Since there were more factors besides the queer braking, I decided to trade up to the F150 and have not looked back since.

AZPlatinumEB

[QUOTE=acdii;4265819]Hey WAIT, do you work for Ford! LOL, I think you had nail met by hammer there!

QUOTE]


HUGE LOL.....Nope....I certainly don't work for Ford but am sure sometimes it sucks to be them, so I try to give them some slack and recognize that is is their process that is failed, not necessarily the people!! I just really want this fixed and try not to alienate everyone along the way......sometimes they can probably help us but in this case......well....they are AWOL in the fight.....

Papaya

You see guys, the ACC works really good on a simulator, computer or an empty test track. In real life it won't work as good as it should. When I ordered my fully loaded 2015 Mustang, the ACC package wasn't ordered - but everything else. When asked why, I always explained that on the semi-trucks we had in the company, all sensors in the bumper got in the shop disabled after too many complains. Here up North with all the snow and ice we are getting, the system would not work at all for most of the time in the year. There are so many complains about the ACC from different brands (Jeep GC for example), that it makes no sense to buy this systems for us.

Now with FORD integrating the brake power into this system - I wonder that nobody died in a HWY crash with this many F150 sold already. If I would have this system and one of my family members or myself got hurt in an accident, you can belief that I would go after FORD like a devil after a soul......

4js8wh

Depends on the underlying system supplier

I have another vehicle with a similar ACC type system with absolutely no issues with overpasses, tanker trucks, etc

Takeda

I tried the ACC for the first time today. It worked flawlessly for about 2 hours.

Caper3x

I finally got the part for mine and they took it today to fix it. 4 hours later I get a call that the new part is in but they cannot get the front sensors to align. Told me they were waiting to hear back from a Ford engineer to help them...no call back today. So now I'm driving around with a warning screen. If I knew it was this much of a *** around I could of lived with it the way it was until dealers got good at fixing the ACC issue. It only happened 2x over the course of 4 weeks but on the same day. Any who...I'll wait for their call again to take it back once they figure out how to add 1+1

FordService

Hey kajunmantx,

PM your case number, and I'll see how things are moving along.

Chad

acdii

The ACC in the other Fords/Lincolns work flawlessly. Only time I ever encountered a fault is when it was raining heavily and spray from tires fogged the unit and put it into failsafe. The issue with the F150 ACC is not the ACC, but most likely in the placement and algorithm used. My theory is the radar unit is too high off the ground and causing echo returns that confuse it. In all the other deployments of this same system, the radar unit is no more than a foot off the ground, and in the trucks it is at least a half foot or more higher, and my guess is they used the same hardware and software that is used in the cars.

soccercoach61

that's gonna suck for those of us who have a level kit or a full-on lift kit installed, if that's the case... but I do agree, I had an SHO and it never had problems like this.

JOP

My new F150 was built at the end of this May. I took it on a trip from the Detroit area to Chicago and back yesterday and generally loved the adaptive cruise control feature. However, during this trip, my car behaved exactly the same as described initially in this thread. I noticed that only in cases of large trucks that I passed, at least 4 to 5 times, the ACC caused my truck to abruptly reduce speed as if there was another car in front of me. Luckily, no one followed me too close, so no accident. I could not see a certain pattern as to when this would happen as I did pass a lot of big trucks along the way and in most cases, everything was fine. The last one, I remember though, was a flatbed with something in shiny blank metal loaded. My truck hit the brakes, slowed down and then braked again, like a shying horse, as I reapprached. I finally passed the truck by quickly pushing the gas pedal. Strange and really unexpected behavior, though.
This should be repaired by Ford without much delay and certainly prior to causing some serious accidents.
JOP