New Rep (Meagan)
#1
Ford Customer Service
Thread Starter
New Rep (Meagan)
For those I haven't met, hello! I'm the new rep on the boards here.
I'll be out of the office over the weekend (as per usual), as well as Monday for Memorial Day.
Have a safe and happy holiday!
Meagan
I'll be out of the office over the weekend (as per usual), as well as Monday for Memorial Day.
Have a safe and happy holiday!
Meagan
#2
Colorado Platinum
Join Date: May 2015
Location: Colorado
Posts: 2
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2015 Platinum Panoramic Moon Roof - Cracked!
Help! I just brought home my new '15 Platinum Crew Cab with the very cool panoramic moon roof and today while washing the truck I noticed the back glass panel of the moon roof is cracked! UGH!
I am going to call the dealership first thing in the morning (since this is Memorial Day) and find out what they can do. I just bought the truck 13 days ago!
There is no stone chips or sign of damage. Just a crack about 12 inches long from the rear driver's side corner edge reaching in towards the middle.
Thoughts?
I am going to call the dealership first thing in the morning (since this is Memorial Day) and find out what they can do. I just bought the truck 13 days ago!
There is no stone chips or sign of damage. Just a crack about 12 inches long from the rear driver's side corner edge reaching in towards the middle.
Thoughts?
#3
Senior Member
Welcome Meagan
Looks like trial by fire has already started.
Im sure we are all looking forward to any assistance you can provide for the members here.
I sure hope I continue to have a normal experience for my 14th F150!
It's most definitely the best of all of them.
Bill
Looks like trial by fire has already started.
Im sure we are all looking forward to any assistance you can provide for the members here.
I sure hope I continue to have a normal experience for my 14th F150!
It's most definitely the best of all of them.
Bill
#4
Senior Member
Well I guess we took care of Todd! LOL!
Welcome!
Welcome!
#5
Ford Customer Service
Thread Starter
Help! I just brought home my new '15 Platinum Crew Cab with the very cool panoramic moon roof and today while washing the truck I noticed the back glass panel of the moon roof is cracked! UGH!
I am going to call the dealership first thing in the morning (since this is Memorial Day) and find out what they can do. I just bought the truck 13 days ago!
There is no stone chips or sign of damage. Just a crack about 12 inches long from the rear driver's side corner edge reaching in towards the middle.
Thoughts?
I am going to call the dealership first thing in the morning (since this is Memorial Day) and find out what they can do. I just bought the truck 13 days ago!
There is no stone chips or sign of damage. Just a crack about 12 inches long from the rear driver's side corner edge reaching in towards the middle.
Thoughts?
I'll be happy to check out some additional assistance. Please send me a private message with your VIN, mileage, best daytime phone number, full name, and dealer name/location.
Welcome Meagan
Looks like trial by fire has already started.
Im sure we are all looking forward to any assistance you can provide for the members here.
I sure hope I continue to have a normal experience for my 14th F150!
It's most definitely the best of all of them.
Bill
Looks like trial by fire has already started.
Im sure we are all looking forward to any assistance you can provide for the members here.
I sure hope I continue to have a normal experience for my 14th F150!
It's most definitely the best of all of them.
Bill
I'll be happy to do my best to help you all out to the best of m ability while I'm here. Crystal's helping me out, too.
Todd's still here, he's on our marketing team now. We just juggled around our forum assignments.
Meagan
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#9
Junior Member
Hi Meagan,
I tried to PM you about a leaking moon roof in my truck. It said your inbox was full...
It's my 2nd time back to get this issue serviced. It's gotten a lot worse. Here's my last post... https://www.f150forum.com/f118/2015-...4/#post4191630
I tried to PM you about a leaking moon roof in my truck. It said your inbox was full...
It's my 2nd time back to get this issue serviced. It's gotten a lot worse. Here's my last post... https://www.f150forum.com/f118/2015-...4/#post4191630
#10
Tracking
Hello Deysha,
You helped me track my Platinum in 2010, and my fx4 in 2013. I need you again. I'm told this is close, but want to see when the dealer should have it. 2015 Platinum 1FTEW1EG0FFB75841.
If Deysha is no longer doing this, can somebody please help!! Thanks in advance
Dave
You helped me track my Platinum in 2010, and my fx4 in 2013. I need you again. I'm told this is close, but want to see when the dealer should have it. 2015 Platinum 1FTEW1EG0FFB75841.
If Deysha is no longer doing this, can somebody please help!! Thanks in advance
Dave